Hardware Hank — Local services in Rice

Extremely rude and unprofessional service. Even from the manager of the store. Low quality products when tried to make return right after purchase he gets super rude with me and won't return product. So I ask him to come show me how the product works and he couldn't get it to work properly either but still continued with a rude unprofessional matter. Will never be back to this establishment again. Would give negative stars...

Local hardware stores are disappearing all the time due to the big box stores, so it is so nice to be able to go to the store, grab my furnace filter, or softener salt and get back home sometimes within a half inning. And if my project is bigger, I can usually find someone to help me...

The Staff are always vigilant in offering to help out and find what you need very curtious I have always enjoyed my shopping experience here Just can't get this kind of service at the big box...