What a joke! I walked in and asked for a ham/turkey salad which is my go to if I do Subway. This girl said it will be lunch meat and not cut. I explained they usually cut it up a bit. She stated she is NOT required to cut it up. I asked if she would mind, she was not about to budge and absolutely refused. She said she could provide me a knife and I can do it myself. The size, this is a $10 salad…lol..mind you this is after I asked for a bit more lettuce as it was nearly empty. The kicker of the entire joke was asking me if I wanted to tip. Are you kidding me? I have to go home and finish making the 1/2 salad that I got. Not sure what it is, but this particular location is horrible as compared to any other Subways that I go to. I recommend avoiding this location if you want your moneys worth and some good service. If you are in the area, take the time and give Rumors a call for takeout. At least their salads are worth what you pay. In addition, the next joke is the receipt. It says if any issues to call the 800#. You call that and it refers you to the website contact us section. You go there and there is only frequently asked questions. I guess that is why they get away with this. Had to start an account so I could at least leave a...
Read moreI don’t know why I even still try with this place, haven’t ordered in three months from here and the service keeps getting worse. This time my online order was 100% wrong; wrong sandwich, no cookies with order, and customer service to match. When I brought up the issue I was told what I ordered is what was made. Which I found interesting considering I was holding the receipt and know the difference between chicken and tuna. I’ve called to bring the issue to the managers attention all 3x it has been messed up the past 3x, correct I’m 0-3. Every time I’m given the owners contact info, who doesn’t answer or return calls. So Atleast the service matches the owner. The best thing for this location is that rice will be getting another fast food joint so residents have another quick options vs them...
Read moreI was not impressed. The employee just barely sliced an extremely thin layer of bread off the top of the sandwich, so thin I could see through it. I asked for different bread that was sliced a little more evenly and she said ' that's just the way the bread is, there is nothing I can do about it'. I did call the customer service number on the bottom of my receipt and I was told that I could have left and went somewhere else and if the sandwich isn't made to my liking I'm under no obligation to accept it and pay for it. This interaction leads me to believe that Subway doesn't care if the customers are satisfied. My family will not be going back to this particular Subway; there is a McDonald's 10 feet from Subway and the McDonald's employees care about...
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