SNIPES — Local services in Rich Township

I love to give credit where credit is due. Snipes put me through a ringer trying to get a refund for some shoes I purchased that were to small. What looked like an unfulfilled circumstance, turned into joy with the help of the awesome store manager Brittney! She was communicating with the back office about my refund, sending emails, and keeping me updated on the process of making sure I got my money back! She even said out of her own mouth that if they take any loner producing my return she will refund me out of her own pocket! Top tier customer support and I can't thank her enough! This is my snipes store of choice in the south suburbs and it's all due to Britt!...

First time, but won’t be the last!!! HUGE SHOUT OUT TO BRITTANY for warming up the store (inside joke) and being extremely knowledgeable about the products as I am out of the loop. Brittany made sure my daughter got to try on the selections she chose. I didn’t feel rushed, overwhelmed or oversold. I have Under Armour gym shoes that recently made their way out of the box after nearly 5 years! Same thing with my Puma’s. I probably wear sneakers once a year at best. But, SNIPES has so many great styles and selections, buying gym shoes might become my thing. And, as a novice, not sure if I’m supposed to call them gym shoes, sneakers or kicks! Overall...

Only reason I’m giving a one instead of 0 is cause I feel bad for the lady’s behind the desk. Went in to buy yeezys and tried them in only to be told that they only have one of the shoes . Talked to the manager and said he would save the shoes until he personally went and got them. Merry Christmas to me as I walk in a few days after Christmas to them telling me he’s still dident get the shoe. Had to call the other store for them to tell me the manager sold my pair with my name in the box. ...