American Eagle — Local services in Richmond

Usually I dont have an issue with this store but, today I did! I came in for a return, and was greeted with attitude when I said I didnt want to look around. Most of my purchases are done online bbecause of sizing and availability. The girl huffed and had the other girl wait on me while she walked away to fold a shirt. My husband heard the huff while he was near the fitting rooms. Idk.if the music was too loud or what but,I repeated everything like 5 times before it was finally understood. I've never had an issue with her until today but, this was a...

Walked in with no greeting. 2 girls working didn't acknowledge I was there. The girls were walking around the store together giggling. I was the only one in the store. Asked to try on clothes and was told their fitting rooms were closed due to staffing. Again, I was the only one in the store with 2 staff. Was told I could buy the clothes and return them if they didn't fit. Then staff...

Amazing store! The staff here is fantastic, super nice and very helpful! One of the girls helped me find what I was looking for, even though it took some time. Very helpful! Would totally...