Save A Lot — Local services in Richmond

We have shopped here for 13 years, spending $120 - $200, on average, 3 times a month. Patty and Chris we think the world of. Always hard working and kind. In all this time, there has only been 1 employee that was rude. Normally we are treated like very dear friends. We went today to get holiday groceries, and drop off a couple small gifts for a few employees. However, we ended up leaving. The employee who had been rude before, out did herself today. Before we could get our masks on, she hollered at me to get a mask, left her register, and customer she was checking out, and loudly comes to me, not my husband, with a mask in hand. She was loud, hateful, and obnoxious. People walked around 2 aisles, to see who she was yelling at. I was embarrassed, to the point of tears. Refusing to give her the satisfaction of seeing me that upset, we left. NOT what i expected at my...

Quality of foods is good. Haven't been to store since they remodeled it. My only complaint is the lighting in the store is so bright. Stores never consider when they remodeled or have improved lighting.That, there is people who are they're customers that have health issues .Like epilepsy that could trigger a seizure from just being in the store. There is a disability act in this country that stores should comply by. If you could tone down the lights I may continue to...

Love the low prices. The lady in the store was super helpful. She went into the back to find some ice pops for my daughter. What a sweet woman. I wish I'd have remembered her name. This was a while back. Honestly can say you'll get treated like family here. Plus they have way better prices than anywhere else in town for non-sale items! If other people cared like Her the world would be a better...