PC Support Services, Inc. — Local services in Ridley Township

Ten years ago, I needed a new desktop PC. Tired of Big Box offerings, which came pre-loaded with software I would never use, I visited the small storefront of PC Support Services in Milmont Park, where I met the owner, Frank. I described what I wanted and listened as Frank explained the various options available to me. Frank never tried to upsell a feature or software, rather he built the machine to my specs. Over the years, whatever small problem I had, Frank dealt with it expeditiously. Fast forward to 2022, and I noted little twerks starting to rear their ugly heads. It was then I remembered the motherboard was 10 YO – and decided to ask Frank to build a new desktop machine before my existing one completely failed. After years of friendship, Frank knew my standing specs -- “bigger, faster, better” -- and that’s exactly what he built. Always conscious of pricing and consumer costs, especially in this economy, Frank never tried to upsell me. Rather, he would caution that perhaps I was going too “bigger, faster, better” – but the heart wants what it wants. In the end, I am extremely happy with the finished product. I am especially pleased that I also bought the wireless mouse and keyboard. How nice not to be tethered to my home workstation. It is so refreshing to deal with a merchant who is equally as concerned about my purse strings as I am. It is also reassuring to have the dedicated ‘service after the sale’ that Frank always provides. Whether you seek a desktop, laptop, printer or any peripheral equipment, you should make your first stop PC...

I don't even know where to start with the amazing level of customer service with this great company. Frank and Christina are awesome. I spilled some water on my touch pad, which stopped working. I called PC Support and Chris told me I could bring my computer in ASAP. It turned out my touch pad was the least of my problems, as my hard drive was failing and having not done a back up in some time there was no guarantee of getting all of my files back if we swapped out the drive. Yes, I know, totally on me! Thus ensued 48 hours of panic on my part. Did I say PANIC? I mean full on meltdown of panic, not to mention I was leaving town days later for an extended time. This all went down, of course, on a Friday afternoon when Frank is wrapping up for the week. But Frank troubleshot the problems, swapped out my drive, and did it all with clear communication and care. There is a reason they are "Best in Delco" year after year....

My computer stopped working. I tried to troubleshoot the issues for two days. You know you can fix most things with a little google search. Nevertheless, when all my tries had been done, I knew I had to take my computer in to see what was really going on. So the next issue was where to go? I didn't want to go to the big box stores, where most likely they would over charge me, keep my computer for however long they wanted, and potentially ruin my day with a bad communication. Thankfully, that wasn't my only option to fix my computer. A quick google search in my area showed that there was a repair shop open on a Saturday till 8pm? weird. This "shop" is a little spot in the middle of bustling Booth's Corner. Bare bones (one guy)...lowers the cost. He diagnosed the computer for free. I already kinda knew that my hard drive was fried. He was able to fix it in 3 hours while I walked around Booth's Corner at a very...