Turn On Lighting — Local services in Rio Rancho

I bought lights from the man that works there, he really sold me on the lights, made it seem like it was everything I needed, after I told him my lighting needs. The lights had to be special ordered, two weeks later I get them and tried to get them installed and it was not what the man said, it was more complicated then he said and I had to actually hire someone to put them in( an electrician). At that point I spent almost $800 on just the lights, so I wanted to exchange them for something that accommodated my situation more, I called and they said if I wanted to exchange/return them they will keep 25% of the receipt cost as a fee for restocking. I was kind of surprised because that’s a lot of money. I decided to go in person and return it and ask them in person about the fee. When I went to return the light I asked about the fee and why isn’t it on the recipe, and they treated me and my niece very rudely and laughed in our faces, and pointed to a sign and said the fee is posted in store, on a mini sign! At that point my niece started treating them the way they were treating us, and they couldn’t stand it and got even ruder. They went onto to say that the 25% restocking fee was the companies they special ordered it from and wasn’t their policy, and they weren’t pocketing the money. At that point I didn’t believe them so I said I wanted to talk to the company they ordered it from to make sure, so they get someone on the phone and come to find out that the fee is actually 20% and they are pocketing 5% of all returns. It may seem small but me and my niece could tell something was up by they way they were treating us! It was my first and last timing shopping from them! Terrible customer service, they should be able to deescalate situations instead of blowing it up and laughing in...

I took a socket in for which I could not find the right E-14 bulb. They sold a bulb to me, assuring it would work. I assumed they had tested it. I was wrong. They had not taken the single bulb out of its simple packaging to see it it worked. When I got home, I discovered that it didn't fit. They didn't apologize. Very...

Large selection of unique lightning and fan options, formal and informal, for both indoors and outdoors Adivise concerning decorating options. Custom orders for light switch, pop out electric outlets to match cabinets and back splash colors. Decorative wall mirrors, wind...