I’m really disappointed with the quality and service at HEB. The meat and produce are consistently low quality, often not fresh, and the chicken I bought was mottled purple — completely unappetizing and concerning. The employees are very rude and unfriendly, which only makes the shopping experience worse. On more than one occasion, I've seen cashiers walk off the register and take a long time to return, leaving customers waiting with no explanation. This level of disregard for both product quality and customer service is unacceptable. I expect better from a grocery store and won't be...
Read moreEven though it's small and not an HEB PLUS it still holds water for being the only true grocery store in such a small, economically poor city. But the store is clean, has it's own bakery, except for the super long line at Customer Service; no complaints. I just went in and out on about 10 mins with everything I needed; and no wait in the Express lane. But my most favorite thing was I didn't have to bag my own groceries. At most HEB PLUS the lines are all super long, I guess ppl can't read signs that say 10 or 15 items less only with two carts full of their...
Read moreMonica the manager very very unprofessional rude and no manners at all. I'm appalled being that she is a manager I would think she would be a role model to the other employees , I have shopped there all my life 38 years and I have never encountered any problems until today , I will definitely not be returning to #022 Robstown store anymore as well as my other family members, I will drive an extra 15 miles just to go to...
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