Had an appointment with one of the girls at Classic Cuts for a funeral i was going to attend later in the afternoon. I called on Tuesday to set up an appointment for 10am Saturday!! I believe that was plenty of time. Either way i show up right at my appointment time and noticed there was someone sitting in my stylists chair. I didnt think anything of it. Figured she was finishing up! Long story short, i hear foil crinkling and this customer is getting highlites done. I was so upset because that takes FOREVER!!! I had an appointment and she should have honored that appointment. Idc if i was going in to get my bangs trimmed, customers set appointments for a reason!!! I will NEVER go back to this place. In my perception of things, favoritism plays a role in which clients are important and im not...
Read moreThis was my first time visiting this place. I was very disappointed at first, because one of the stylists did a horrible job cutting daughter’s hair! The lady just cut her hair as quick as she could to move on to the next customer. When I noticed how awful my daughter’s hair was I mentioned it to another stylist in the salon. The other stylist apologized for how my daughter’s hair came out and fixed it right away.
I am so thankful for Rosa making sure my daughter and I were satisfied with her work. I am only giving this salon five stars because of Rosa’s wonderful customer service and...
Read more5 diamond, ocean view. Room service, all inclusive experience. Bonnie, the concierge, was amazing. Trollies rides from 7am-1am. Got shuttle service from airport to resort lobby, where we were greeted by staff to check in and they took all out belongings to the room. Not enough words to detail all in our experience! PS Also went scuba diving by taking a tour of the place at no cost. Otherwise you can pay for the excursión. All can be helped schedule by...
Read more