Iāve been coming here for years. Loyal customer. Know the faces. Youād think thatād earn me at least baseline decency. Nope.
I went in to grab my to-go order: 7g flower, 3 packs of gummies, and some RSO tablets. The system wouldnāt let me order the full 7g, so I asked why. The guy behind the counter ā letās call him Mr. Emotionally Unavailable ā flatly tells me, āOh, youāre over the limit.ā Okay, fine. I ask how the gummies/tablets count toward the 28g daily limit. Reasonable question, right?
His response? A dismissive āNo, I canāt.ā He spins the computer around like heās revealing state secrets, showing me vague numbers without any actual explanation. Iām confused ā not rude, not yelling ā just confused about how milligrams magically equal grams of flower.
Then, out of nowhere, a random customer calls me an asshole to my face. For asking a question. I look at her, genuinely confused, and say, āCan you mind your business, please?ā Thatās when everything shifts. The staffās body language flips ā now Iām the problem. Mr. Emotionally Unavailable shuts down completely. No effort to help, no workaround, no āletās drop a gram so you can keep your tablets.ā Nothing. Just cold stares and vibes of āget out.ā
So I left without the tablets. Later, I did the math myself: I was over by 1.4 grams. Thatās it. We couldāve solved it in 90 seconds, but apparently, asking questions after 8:30 PM (they close at 9) is an unforgivable sin.
Hereās the reality: if you know exactly what you want and never ask questions, youāll be fine. But if youāre confused, curious, or ā heaven forbid ā want to understand how the law works, theyāll make you feel like a nuisance. And if another customer insults you and you defend yourself? Youāll still be treated like the villain.
Summary: ⢠Donāt ask questions. ⢠Donāt expect help. ⢠Donāt show confusion. ⢠Definitely donāt react if a stranger insults you.
If you enjoy being stonewalled, rushed out, and treated like a problem, Health Circleās your spot. If you expect clarity, respect, or basic customer service? Keep driving.
Update: Apparently Iām Public Enemy #1
So, I decided to give Health Circle a month-long cool-off period ā both for me and apparently for them to recover from the trauma of my āconfusion.š¤£ā I placed an order online, drove all the way there, and was greeted at the door like I had single-handedly destroyed the space-time continuum.
The guy at the front informs me, with all the gravitas of someone announcing a royal decree, that Iām banned, my order is canceled, and apparently they called me to tell me so. Newsflash: they did none of that. I wasted gas, time, and sanity just to be treated like I committed a felony.
A kind lady came out ā she wasnāt there the day of the original incident I think ?ā and explained the situation. I was told I could come back Monday to speak to whoever I needed to discuss the āgravityā of my crimes and potentially move forward.
I told them: letās get the cameraās booted up ā and see the footage of this āirate criminalā who you are treating as if they terrorized your store when in reality was genuinely confused and asked a few questions. But apparently, asking my local weed rep any questions about his job equivalent to murder in the eyes of the Health Circle employees of Rockland.
Moral of the story: If you want to get banned for asking questions and showing confusion, this is the place for you.
1.4 Grams Too Curious ā and now too...
Ā Ā Ā Read moreSo my original post is below. I was writing review to try and help them fix their problem.. WELL THEY DID!!! I was contacted by management!!! He asked me to explain all my problems and what can they do to fix them⦠To start off THEY ARE NOT THE ONES TO ROLL THEM.. so I am wrong about it being marshfield and I apologize for assuming⦠Itās just the company they are getting it from. So they will reach out to them and fix the issue So originally, I gave them two stars to the review below. However, within 48 hours I was contacted and felt my concerns were addressed. So now they deserve a five star review. !!!!!! Chris is amazing and saving this company!!!!! He reached out and made me feel like I was more than a paying customer!! It made me feel like my opinion mattered and for that I will continue to be a customer of health circle even though I have my medical card!!! Kerry Wong is still my favorite worker however Chris is getting close haha.. thanks again for reaching out and fixing my issue.. The review below was made one day and within 24 hrs, I was contacted and it was addressed. Great job!!!! (Original post below)
Iām not sure if marshfield opening is the reason but the quality has gone down recently.. you buy 4 pre-rolls. One comes out ok, One is all flimsy, heads fallen off because itās not tight and then losing half your joint, one is so loose that by the time you fix it before you even smoke it, itās half a joint now. I have been going here for years and you can see in the past two months that itās gone downhill fast. Iāve even received a container with no pre-roll in it. However, I had left the store so I couldnāt prove it. So now I check. This is only been in the past few months otherwise I wouldāve given them five stars. But you canāt fix something. You donāt know. I truly hope itās just marshfield opening and they get their stuff in order. I actually have a medical card and still go here, however, if the quality stays like this, I will have to go...
Ā Ā Ā Read moreI visited a few days ago I didnāt think I would have any issues since my visits have always been smooth , but I over heard a conversation between a few workers that made me uncomfortable and didnāt seem like it was suppose to be a conversation while working. I believe she was a manager by the way she was talking badly about her piers. Iāve never heard anything like this before, I donāt think they noticed I heard but the manager with curly hair shouldnāt be be a manager if she talks about the workers/work environment that way. I will be going to Marshfield for now on, I donāt support bullying.
EDIT: Thereās not much to say, I walked in expecting the same great experience but instead overhead not a very nice conversation. Manager talking about employees to their other employees seems like drama within the company, I feel bad to whomever she was referring to iāve never had bad experiences with anyone here personally never do i want to shop with people that can talk about their own workers not my style. Thank you for being concerned about my opinion regardless it...
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