Montgomery College Campus Store — Local services in Rockville

The bookstore has been a good experience overall, I just had my first really negative encounter with a staff today that I had to share.

I came in to pick up two items-- one I'd ordered a month ago but hadn't been able to pick up since I live far from campus. I go in and tap the bell and politely ask about one order. They asked me for my name and order number and then give it to me, no problems. No problems other than that they were getting visibly irratable that it was taking a while to find, even though there was no one in line behind me....

Then I say I have another order too, and start saying the number and before I could finish they say. "No that is all you ordered, there's nothing else for you there". I tell him that I don't think thats the case because I haven't picked it up. And then he starts asking me if I'd ever ordered there, and if I'd ever been to college at all and know how things work. Then he assumes that my order isn't ready and I show him the email that says it is ready for pick up. He stares at my phone which is when I say "don't the sign out sheet's say--". And he cuts me off again and says curtly "Yea ok we'll check, come back again in a week. Thank you."

I didn't want to argue because I understand the customer is not always in the right and he probably thought I was lying. But it was such a rude response that I just grabbed my things and went without saying anything

It rlly left me so upset because I hadn't done anything to this person and was being treated like such an inconvenience. I get that a lot of students must be frustrating to deal with but I just need my stuff for class and not to be treated badly for being a little slow. From the way he responded, I doubt I'll even see my...

Just spent 20 minutes calling and only getting a ringtone. When I go in person, an hour commute, the college students working there have no idea what’s going on. I’ve literally witnessed someone there picking their nose and talking to their peers. When I asked a question, it obviously annoyed their hang out time. When I finally asked my question, I was directed to the cashier that directed me back to first nose picker.

No one offered to explain the layout of the bookstore, which would have eliminated space confusion. The two people that seemed to know what they were doing, were talking to each other about how no one else knew anything.

Book credits (loan money) can be used for unexpected things. One of these unexpected items include a backpack. A sign stating what is eligible for book credits wouldn’t be an overwhelming request. I had to ask FIVE DIFFERENT PEOPLE about the validity of book-bags. After a lot of stammering and uncertain statements, in lieu of stating that they need to find out, I decided to just gamble on it. That’s how I found out.

The kids running around are very much kids. It is already obvious that they do not take college serious. I would bet my tuition that none of them are pursing a...

I think people forget this is for the bookstore and probably the cafe court as well.

Pros: great service. Student-run as well! (Bookstore) good selection of materials and books (bookstore) easy access. Little wait time (excludes on first few week of every semester) well organized (bookstore)

food court: food tastes pretty good. -the pizza of the court is A+++ amazing! It’s even better when it comes out of the oven. Worth every penny! lowest price on chips/snacks than vending machine Apple Pay supported! good variety of food (make your own burger, tenders, sushi, salads, soup of the day)

Cons:

Bookstore: electronics are not competitive. I can exclude Apple devices but an SD card should cost /that/ much. No price matching (at least from what I’m aware) low competitive pricing, mostly electronics items. No reward system (just a bit of an inconvenience)

Food court: MC Café does not accept Starbucks gift cards/cash card. food court tenders quality can vary per day/time. salad pricing is a bit high for its value.

Overall the bookstore is pretty nice, and the food court is great but sometimes not a good value. The pizza is and will always be...