The Jarrell Company of Rockwall — Local services in Rockwall

This is not a review because of a purchase, but because the staff is amazing especially Daniel the in house Tech. Our Kenmore refrigerator just went out and I woke up to all our newly purchased meat thawed and warm. Called bright and early to ask for help and they transferred me over to Daniel right away. He was probably on the phone with me for 20mins walking through steps and what to troubleshoot. He told me to come on in and he would check the capacitors that I was able to remove just to eliminate that as the issue. Showed up and he took me to the back service area and checked all the parts and all tested good. The whole time explaining what he was looking at. Mind you he did not once talk down to me as some people do when you ask questions or are less knowledgeable. He even took the time to show me in other refrigerators on site what I should look for. Unfortunately the issue is a new refrigerator, but or a $900 fix. I will definitely be stopping in as more stuff is needed or if any repairs are needed just because of the experience and how the whole situation was handled. Wasnt pressured into buying a refrigerator or anything just plenty of good insight....

This company is an absolute God send! All of the employees are extremely nice and professional. At the last minute we were seeking an oven for our Grandparents and they were extremely helpful and ended up giving us a beautiful convection version from their scratch and dent area for a discounted rate. Installation day rolls around and it ends up being too small for the cutout that my Grandparents have. I was in complete panic, but they had a bigger size and went and grabbed that and installed it beautifully for them. My grandma was in tears sending me pictures of the new oven. It was life changing for her. Thank you so much to all of North Texas Appliance. You will never know how much you impacted all...

Calling this an "appliance store" is an understatement. This is a kitchen design gallery.

Single-hung ovens, double-hung ovens, cook tops, indoor pizza ovens, single and dual fuel ranges. Refrigeration. Ice. Beverage dispensers.

I was in the market for a replacement 33" wide electric, glasstop range. Salesman Bob took the time to locate the model/color I wanted in local inventory. Delivery, installation, and removal of previous unit is delayed until the 7th of July because of the holiday; I told Bob the 10th would be fine, he insisted on the seventh.

Treat yourself by strolling through the showroom of North Texas Appliance. I am glad I...