crafted. by Virginia Furniture Market — Local services in Rocky Mount

Awful place to shop for furniture. Currently waiting for furniture my wife and I ordered at the end of March. Everytime we call it's always the same answer "I see the order it is in production" when I voiced my concerns of how I am paying for furniture I don't even have yet, the employee stated "I dont have time for this" then proceeded to hang up. The sales person we delt with was very untrustworthy and as we are finding out not forth coming of information that we misinterpreted. I know that's not their fault but he obviously knew and wasn't kind enough to explain that the sale going on at the time did not include the crafted store. If/when our furniture arrives I will update on the condition it arrives.

Update* After 16 weeks of waiting for our furniture. All I can say is what a disappointment. For a store that claims they are of high quality. Our dresser legs are so uneven some of them don't touch the floor, and it came from the factory with a huge chunk missing from the wood. Save your time and money, go else where to shop.

To add a cherry to this never ending nightmare; crafted called us before they delivered and asked us if we would like the warranty, which is funny because when we were down there purchasing the furniture we signed up for the warranty. So thank you salesman Steve for not caring enough to do your job correctly. I WILL NEVER DO BUSINESS WITH THIS...

Katherine met us at the door and directed us to the type of furniture we were looking for. Her first comment, indicating that all the furniture was “made in the USA”, and then noting “by Amish craftsmen”, were the two selling points that got us really engaged.

She was spot on and very helpful, but not pushy. Her professionalism and observations regarding color matches, furniture groupings, etc. was very helpful and unobtrusive. She listened well and was very helpful. We appreciated not having our time wasted on items that we weren’t interested in.

We are looking forward to seeing the finished products and making them part of our life!

We have purchased other furniture from Virginia Furniture Mart (from the same owner) and have felt that they were always fair and helpful, never overpromising but usually over delivering. It’s good to have a local company that we can trust. We would definitely recommend crafted, and will shop there...

I bought my first daughter's crib on Amazon and struggled to put it together with my husband while I was super pregnant. When we needed to buy another crib for the 2nd baby, I decided to ask around for places to go. A friend told me about Just for Kids, so I drove down there to check them out. I feel bad that the 2nd baby ended up with the nicer furniture than the first!! Her crib was the same price I paid on Amazon and we got much better quality from Just for Kids. They also will deliver AND assemble it. I went back and got her a dresser to match her crib because I was so pleased with the prices, customer service, ease of purchasing and setting up delivery, and the overall friendliness of the staff there! They truly want to help you find what you need. Once it's time to replace the Amazon furniture (first time mom, I didn't know anything), I will shop at...