VFM Rooms & Decor Outlet — Local services in Rocky Mount

If I could remember her name I would use it, but unfortunately I do not. Old age... DARN!!! She helped me in the late afternoon of Jan. 2, 2017. She was VERY patient and helpful in trying to help me determine the color of a piece of furniture. She tried using her miniature flashlight but the battery was dead, so she got her smartphone and used the light on it to help me see the color better. She knew I was trying to determine if the color was blue or green - wanted blue. She said for the most part it was blue (true) but did point out the greenish areas for me. It was a beautiful piece and I purchased it. She was very honest and friendly and I thoroughly enjoyed speaking with her. She provided me with information about the warehouse of which I was unaware - will be hitting it on the weekend. I will definitely be going back and I sure hope she is working when I do!! If she reads this, it is the lady from...

My husband and I have been shopping for furniture, rugs, lamps, and accessories since moving to Virginia eight years ago. Ref and French at the Outlet location as well as Bob and Sheila at the larger store down the highway, have always assisted us with finding what we're searching for and handling the purchase with ease. Prices are always attractive, more than competitive, and selection of merchandise almost overwhelming. There are usually very good additional discounts on mirrors, paintings, lamps, and misc. The staff and we are on a first-name basis and it feels like a relaxed atmosphere with never, ever any pressure to buy! We enjoy going in to browse ever three or four weeks and usually find something special to buy for ourselves or as a gift. Many thanks to all the staff, especially Reg, Bob, and French. Submitted by Marcia & Ray...

I enjoy the expansiveness of the Marketplace, the clear organization and staging, and the variety and quality of the items. I appreciate being able to walk through the various areas at my own pace, yet having personnel on hand when needed to answer questions.

The warehouse, the outlet, and the mall personnel coordinate with each other with the goals of making sure the the customer understands each step of a purchase and making the process as convenient as possible for the customer. I appreciate this very much. I have been very pleased with the service and purchases I have made at VA Furniture. As a customer, whether purchasing or just looking, I have always been treated with utmost respect from the beginning until the end of each visit. Thank you for...