I went there and had downloaded their app for digital coupons. I made a list and thought these transferred over to the coupon sales. No. So then this woman tells me I have to look thru 500 ads. The salesgirl had already started. So I am having to scroll literally thru all these things which have nothing to do with current sales. I was complaining that they put meat with Aspirin. I'm going as fast as I can and a guy comes up behind me and he just went to another checker when this person tells me they can't wait for me. I have to get out of the line. So I stop and say again I wish they had that organized better ( mind you she actually pushed the right button for coupons for me ) and then she said there is a way to organize it. Thanks for telling me now. Then she said did you get your free hum, I said no but I downloaded it so I go get it, wait my turn then she says we need your card and my husband who has it on car keys has walked away because the woman was so rude. I say can you use my phone number and clerk says yes so she types it in and says I owe her money. She then informs me I have to go back to app and start over. I...
Read moreGreat and competitively priced. I gave 4 stars as the inventory doesn’t seem to keep up on the weekends. I would like to see more vegan options even though Kroger is the best place to go for such a vast variety of vegan friendly foods! The produce is the best in Rolla and the staff is friendly.
Update I changed my review to a 1 star. This place has really sadly gone downhill. The inventory is seriously lacking - as if they are going out of business. Literally, on any given day of the week, the shelves are bare. The produce that they do have is overpriced for what it is ( past its prime). The last 6 months or so it has steadily gone vastly downhill in quality. This was our favorite place to go not that long ago. It is very disappointing to say the least. I’m not sure if it is a management issue or what but Kroger really needs to get it together.
I no longer shop at Kroger - my only other choice in Rolla (for competitive pricing) is Walmart. I absolutely despise going to Walmart, as I wish to support local when I can and I don’t like supporting a brand like Walmart for...
Read moreMoney desk is consistently unhelpful, lazy, and rude. They sell reloadable Netspend cards, yet when asked to reload one they told me they could not do so (despite that I had reloaded it there previously), so how are they able to sell them in the first place? On another occasion, my company had a payroll issue, and thus I was issued a paper check instead of my usual deposit, and I was told by our district manager that should any issues arise with the checks, to have whoever was cashing it contact Bank of America to have it sorted out. Upon telling the Kroger employee this, they outright refused to do their job and make the call. On a more general note, the older ladies who often work the money desk need to focus on work and stop flapping their gums all the time, there are often wait times for no reason other than that they are too busy socializing in a huddle by...
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