Verilife Dispensary — Local services in Romeoville

DEE is an awesome person all around, she genuinely cares, she is patient, she tried to get the best products for what you are explaining you need.. I am a medical patient and I’ve been going to dispensaries for years. I’ve never had an employee teach or inform me of products like Dee did. Her positivity and energy are unmatched lol . I’m so grateful I met her.. it is life changing. Thanks so much!

CHRIS- I’ve only gotten the opportunity to meet Chris a few times ( he is always busy!) he’s popular and I’ve observed guests that wait specifically for him.. today I got the pleasure of his help and I am beyond pleased!! Chris has such a great personality, he’s easy to talk to about what’s going on and what I need , he is also EXTREMELY helpful in explaining things to me and has helped me with things I can do at home to learn!!! Again going above and boyond. Thank you Chris!

ALEX- I just met Alex today, he was helpful with finding a product a wanted to buy .. he checked the back for different styles/colors etc. he was also helping to suggest helpful things!! Thank you!

Carlos- great employee. Quick, efficient, went above and beyond for me. Great customer service and knowledgeable of products that I needed.

B helped me recently, I had never seen her before however she was so helpful, I asked her how long she had been working at Verilife, and she said about a month! She is doing great for only being there a month! Thank you for your help B!

Carlos is awesome, extremely helpful, once you meet him one time.. you know! 😊

Francisco very helpful in looking up products for me. Great customer service!

Christian made my experience at Verilife AWESOME!. He couldn’t have been more thorough, accommodating and patient. He also helped me problem solve & show me something new about/with my vapes. Very pleased 😊

Everyone was great! I had a perfect experience as I normally do! I used to go to a bunch of different dispensaries, now I only go to verilife in Romeoville. I’ve never done an online order…. So every time I go in an employee helps me place an order. At Verilife in Romeoville they help me get products that are actually going to help me. I’ve learned so many things from the employees and I really appreciate that . I highly recommend .

Merce’ is so sweet and helped me find a new product that I’ve never tried before! Another wonderful employee I’ve had the pleasure...

Thank you for your amazing support today! From the moment I walked in I felt comfortable with my decision to pick you as the place to begin my journey. I am a former D1 athlete and at 45 , I found myself unable to manage my back pain any longer. I wanted to be able to still play soccer, coach my boys, and help at around the house. Between icing and massages and rest I thought I could manage. I started to take opioids prescribed by my doctor to manage the pain and after over a year I felt myself on the brink of pure reliance on these drugs to get me through the day. I was in for my last round of cortisone shots when my doctor mentioned the OP program. He thought I would be a good candidate so I looked into the program. I met with him again, he filled out his end of the paperwork online and when I got home from the appointment I went online and filed out my end. Piece of cake. Took 10 minutes. I had already done some research on your center since it is close and the reviews were awesome and you lived up to the hype!. The atmosphere was very comforting, very clean, great smell. The staff, amazing! So helpful, Very professional and their product knowledge was excellent. I was in the door and shopping within 5 minutes! So easy! I was excited to know that I was the first OP customer and I can honestly say I am so happy I picked you, Midwest Compassion Center, as my place. I look forward to my next visit. I highly recommend your facility and staff. The product, Excellent! Thank you once again for everything.

Warm...

I just recently purchased a few 1g magnitude carts from Verilife and had an issue with one leaking out of the bottom vents. I went to the website and emailed the customer service email that was posted online, followed up a few days later with a phone call to be told by the employee that I have to send the request to a different email address that I couldn’t find posted on their website, I checked under the contact us link with just receiving the same info of that old customer service email that I guess is no longer being monitored. Either way I sent a new email to address that I was provided, waited a few days with no response and then decided to call again to ask for the manager. Talked to Brandon he was super nice helpful and offered to have me come in the same day for a replacement, drove in showed him the picture and my receipt he provided the replacement which I am very appreciative of.

My frustrations here are the fact that the website is misleading with the cs Verilife email address and the fact that I had sent a few follow ups with no response. All I received was an automated email stating that my response was received and I will be responded to in a prompt manner but revived nothing until following up again via phone call again.

Great place great products great workers, I just need a bit more information on the website regarding returns on faulty or bad products. If I struggled this much with it I can only imagine others are...