Design Elements Inc. — Local services in Roscoe Township

Let me tell you about my experience with design elements first I went to the showroom And I worked with Taylor, who is very helpful in picking out the carpet and the color and even suggested that I take the sample outside in the sun, which has turned out was the best thing I could’ve done to see how light it actually was because at first I thought the color we picked out was too dark so then the carpet installation. The two guys showed up earlier than expected which was great and both of them worked continuously from the time they got there they did an excellent job my living room, dining room, and stairway going up to the bedrooms is absolutely gorgeous now I can’t express how happy I feel about the experience that I’ve had with the Design Team in fact, Dave even came out while we guys were putting the carpet in and went over with me to make sure everything was going OK and then even followed up with a phone call right before they finish to make sure everything was good and then followed up with another phone call to make sure everything went well so if you’re looking to get any carpeting done or flooring done or I guess Dave does bathroom remodels now and everything else let me tell you that is the place to go. The service is five star and over the top thank you guys for such a great experience. I look forward in the next month or two to get a few more rooms done Until...

We gutted our bathroom with a basic idea of what we wanted. Throughout the process Dave was very helpful asking us questions, explaining how different products worked, and answering all of our questions. Taylor was very helpful in the office as she returned calls in a timely manner and if she did not have an answer to our question, she found it out and called us back. Once the constructions began, we found Dave's crew to be polite, hard working, and willing to explain what they were doing. As with any remodel job we've done, there were a few hiccups. Dave was very transparent with what was going on and rectified any problems, a refreshing experience for us. At the end of each work day, the crew cleaned up as much as possible which was also something we appreciated. Thank you to Dave and all the members of the Design Elements staff for making our bathroom even better than we...

Dave was amazing to work with. He communicated the entire process with us and made sure we were happy. There were a few hiccups (none of which were within anyone's control) and he connected with us right away each time and righted every situation. He employs high quality workers who all seem to really care about what they do and the outcome of their work. Some businesses have the ability to to a good job but lack customer care skills and that is truly where Design Elements shines. Not only do they do beautiful timely work, but Dave is incredibly transparent and thoughtful. We are so happy we chose Design Elements for our...