99¢ Plus — Local services in Roselle

Typically, when I visit this location I have an enjoyable experience. To give you some background, when you go to this location there are two lines. One for the lottery and one for customers who have a standard inventory purchase.

Today, there was one sales associate on the lottery machine with one customer that she was tending to. I was in the adjacent line but essentially next in line.

The other sales associate was stocking shelves near the door. When I reached the line she leaned over and made eye contact with me. But rather than make what she was doing (stocking shelves) secondary and focus on the now growing line. She continued to stock the shelves.

The sales associate who was tending to her customer at the lottery machine now has another customer and opted to take that customer rather than tend to me as I was next.

If she was only going to focus on the lottery line. Then the young lady who was stocking shelves should have gotten up and come to tend to the customers.

I waited over five minutes before opting to leave the store. This sales associate is likely still sitting on the floor stocking shelves as I type this review hours later.

I realize staff are hard to come by but this is taught in basic training. They offer assessments in retail. If you are stocking shelves and a customer enters, do you A) continue stocking shelves B) stop what you are doing and tend to the customer C) Quit my job because I’m confused as to why I would have...

So this place has everything under the sun in there, the reason for me going is they sell these cute earrings which I fell in love with because I can't find hoops anywhere and you guys all know I have a shaved head so I need to have some extravagant earrings because I have no hair anymore by the way it's not because I'm sick it's because I decided to shave it. But it's 99 plus because the stuff in there is not just 99 cents keep that in mind one shopping here. I can't say much about the customer service because I had very little interaction with them all I needed to do was have them open up a cabinet so I can get my earrings and they barely said anything to me. So I bought two different pair and they both look exactly the same just one's a little bit bigger than the other one pair was $8.99 and the little bit larger pair of earrings was $9.99. if you're ever in this location check out this place they have something...

The store does not honor the prices in which they label. Went to purchase plates which clearly had price tag of amount. When got to register it rung up in correctly. I informed cashier who stated that price was labeled wrong, in which she admitted. She called manager on phone due to no active manager on site, manager stated I had to pay the incorrect price which was in system that was $5 more. Most places when establishment makes a mistake either honor prices labeled or give it to customers. This is what was stated to manager on phone, whom was very rude. I did not purchase plates due to principle of matter. I went elsewhere to purchase plates at Walmart and surprisingly the plates where cheaper. Best to shop...