The Ampal Creative — Local services in Roseville

Yo, this business is legit. I emailed ampal via a link on Instagram one day because I wanted to buy a hat that is made by domestic mom and pop shops. Ampal makes all their hats in California. Other companies that advert on IG (going to say it) lie about their products being made in the US, they finish them only maybe by sewing a patch on the hat and calling it a day. Reported one to the BBB for their shading practices. Either way, I emailed Ampal and Gregg responded to my Query about their Cascade hat, look at my name (makes sense right?). So Gregg emails me back in January telling me they were out and would make some more in august. So I put this escapade of mine on hold waiting to buy the perfect hat. Here is the best part, 2 days ago Gregg emailed me saying “yo we have the cascade hat back in stock!” That is what I call first class service and why I spend my money on mom and pop shops. You know a good company when those that run it, have pride in their work and take care of their customers! First class service, ampal is legit don’t think just...

Well, I just had my first and last encounter with Ampal. After ordering a hat that didn't seem to fit my head quite right (possibly due to the lack of infrastructure in the front part of the hat), I asked Gregg for a return label to send the hat back and get a refund. He then responded by saying that they don't provide shipping labels for returns. In theory, this means I spent close to $50 for a hat made of thin and structureless materials and about $10 just to try it on (shipping cost). To make matters worse, after sending the product back to Gregg, he then denied my refund and claimed he found "tiny white hairs" all over and accused me of wearing the hat for an extended period of time. After claiming "he was going to try and clean it" (which I guess a lint roller was too hard to find), he then quickly responded by saying they couldn't accept it and they were sending me back the hat. The only silver lining to this whole experience is the idea that he had to pay extra shipping to get the hat back to me. lol. Thanks for the fun...

Look.

I spent $40 on a hat.

I expected it to be a premium project, made like they used to be.

And I couldn't be more satisfied.

As a Dylan and Looney Tunes fan, naturally, I went with the Wile E. Coyote Don't Think Twice wool hat. There's really no other way to say it: I love this patch. The first time I saw it, it was like somebody read my mind and made a hat just for me.

I saw the Instagram ad at least half a dozen times before pulling the trigger. I wish I would have done it sooner, honestly.

I own several wool baseball caps, but this one has to be the most comfortable. The craftsmanship is impeccable. Also, Ampal's mission is, obviously, admirable.

If you're on the fence about spending the...