SO, this is a great spot with a HUGE selection. If they don't have the hemp product you are looking for...what you are looking for likely isn't available in Texas period.
I very much want to give this place 5 stars merely on the convenience of the 24/7 operating hours. Unfortunately I have to knock a few stars off for some VERY important reasons.
-1 for being overpriced. I always buy the same thing at new to me stores so I can judge quality and price and such. This place is just shy of twice as expensive as my previous usual spot. Absurd behavior.
-1 for making NO efforts to, at the very least, educate the public on what is currently going on with the hemp laws in Texas. Weird since the future of their business depends on it. Just something Texas stores should be doing in general honestly. Me being picky but still.
-1 So when you purchase a disposable they have a charge on them from the factory. I think this is partly for testing and partly just so they have a charge at time of purchase. My disposable was deader than dead. This usually happens when the disposable has been sitting on a shelf for an extended period of time. The liquid in the disposable was also much darker than usual which 'can be' a sign of age or heat. The BB date on the disposable box is a year from now so it is likely heat from sitting in a case in a window in the Texas sun.
-1 I wouldn't deduct this point if it weren't for the others. At this point I am just being picky but I can't stand when sellers store disposables and carts laying flat. Stand it up so the liquid settles proper in the...
   Read moreAbsolutely the best smoke shop in Round Rock â thanks to Chloe!
I love 365 Vape and Smoke, and I love it even more because of one incredible employee: Chloe. This shop is already a gemâopen 24 hours, always clean, well-stocked, and welcomingâbut Chloe is what makes it truly exceptional.
She helped me on my last two visits, and both times I left feeling confident, informed, and genuinely taken care of. Chloe is warm, easy to talk to, and incredibly knowledgeable about every product in the store. She doesnât just point to itemsâshe takes time to understand what youâre looking for and then offers suggestions that are thoughtful, informed, and spot-on.
Every single suggestion she made did not disappoint one bit. In fact, they exceeded my expectations. You can tell sheâs done her research and truly knows the ins and outs of everything sheâs recommending. She introduces you to options you didnât even know existed, and somehow theyâre exactly what you needed.
On top of all that, Chloe is just a sweet, calming presenceâsomeone who genuinely cares about helping people. She makes the entire shopping experience not only easy, but enjoyable.
If youâre anywhere near Round Rock, stop by this shop. And if you get a chance to be helped by Chloe, consider yourself luckyâyouâre in the best hands. This place has earned my loyalty, and Iâm telling everyone I know to...
   Read moreAt 1:15pm on Feb 12, you just lost a dedicated repeat customer.
Previously, my first time there, I got the Foger and it kept me coming back.
Today, I went to purchase a familiar flavor I liked that was just the pod, and I was rung up for $35. I did pay reluctant, but then I asked why is it a whole $10 more.
I was told it was the full battery and pod kit. The problem is that I already have the battery... and that's literally the only reason I have been coming back here.
I did just pay, but I didn't even have the product or even the box in possession yet. I didn't even touch it. She never even handed it to me yet.
I asked if I can purchase the pods only and get a refund on the difference.
She said no, because it's not defective.
What a joke. I'm just so flabbergasted at the lack of awareness of trying to retain that sale, but lose future sales. Not that I'm entitled, but it was clear I came back over and over just for this...
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