Smiles by Jiveh — Local services in Royal Palm Beach

It is impossible to describe the numerous ways Dr. Jiveh and his team have absolutely exceeded my expectations in this review, but I will try. After being frustrated and regularly disappointed by dental care I had received through my Dental Insurance HMO network I decided to look outside of the doctors listed on the plan. A friend who lives in Broward County was constantly raving about his dentist, so I asked him to inquire if they had a recommendation for a dentist close to me. I was astounded to receive a personal call from the staff of my friend’s dentist and was given Dr. Jiveh’s contact information…who does that anymore??? I called to schedule an appointment and the staff was extremely accommodating. My first visit was incredible – Dr. Jiveh and his entire staff were warm and welcoming, they made me feel completely safe with their COVID protocols. I admitted that I have neglected my dental care for a while and knew that I needed A LOT of work done, surprisingly this was met with kindness and a nonjudgmental attitude. Dr. Jiveh did a full exam, X-rays, CT Scan, photos – he and the staff even stayed after hours to complete my evaluation. At our next consultation we discussed my dental needs as well as cosmetic options and he presented me with various options – working with budget in mind. I never felt pressured or as if I was being “sold” something. I had a much overdue deep cleaning which was fantastic. The hygienist was so kind and gentle, but I definitely could see the difference when I left the office. However, when I returned for my scheduled root canals is when I truly fell in love with this office. Dr. Jiveh was able to work his dentistry magic and actually save two of my natural teeth that we had planned for root canals, which was also a considerable financial savings for me. As if that wasn’t enough, he recognized that I was stressed when I came in for my appointment and asked if I was ok. I confided that I was concerned about my 8yr old daughter because she had a toothache for the past three days and was scheduled to see a new pediatric dentist through my HMO plan, however when my mother took her to the appointment, they refused to allow a guardian to accompany her to the exam room. I advised my mother to leave the office as I did not feel comfortable allowing my child to be unaccompanied in an office where we had never met any of the providers, but I was now stressed over where I would get care for her. Being the unbelievably amazing human being that he is, Dr. Jiveh told me to have my mother bring my child to the office and he would take an X-ray to see what we were dealing with. Everyone in the office took the same amount of time and attention to detail with my daughter’s care, even though he was literally just doing me a favor at the time. We discussed treatment options and he recommended a pediatric colleague, however since my child was having pain, he did offer to extract the baby tooth right then. Although my daughter was somewhat frightened since she had never needed care beyond routine cleanings and X-rays, Dr. Jiveh dazzled her with his charm and a few “dad jokes.” He made both of us feel completely at ease and we left with her tooth in a little sterile pouch for the tooth fairy! Providing excellent care and service for me is one thing, but the moment someone helps my child…that takes it to a whole other level. THANK YOU DR. JIVEH (AND YOUR ENTIRE TEAM) FOR BEING INCREDIBLY KIND, GENTLE AND...

My particular dental case had a long history . I had beautiful teeth until I started grinding them . Over the last 15 years I had a lot of unsuccessful dental work . I went to several highly recommended dentists including prosthodontists and periodontists. All of the dental work failed. One dentist wanted me to get braces which I had already had in high school . I ended up wearing a removable flipper to replace all my front teeth which was a nightmare since it covered half of my palate . I found a periodontist in 2021 and he was able to successfully place 5 implants in my mouth . I did some research for cosmetic dentists in my area and found Dr Jiveh . He met with me in his office . I thought he wasn’t going to take my case as I was always told it was “ complicated “ . He told me my case was comprehensive not complicated . I had gone to many dentists that shamed me for grinding my teeth. Dr. Jiveh never shamed me - he gave me hope . He said he was going to change my bite without braces ! I was ecstatic .He wrote a treatment plan and we started out with new temporary teeth . I immediately noticed a difference . My front teeth were no longer hitting my other teeth ! This made a huge difference that contributed to the success of my case. I’m addition, going to his office was FUN ! The staff - Sandra and Tamara are knowledgeable and friendly . Dr Jiveh’s positivity and humor is infectious! We were always laughing and listening to the best music ! He is also a painless dentist . Every time I went there I was treated like a VIP . Dr Jiveh gave me the exact smile I wanted . I am so fortunate that he is my dentist . He is one of the kindest human beings I have ever...

If you have the money then this is the place for you, if you don’t good luck. True everyone is nice and friendly and Dr Jiveh is a competent dentist and knows his stuff, but after numerous visits to get work done, they dropped both of my insurances, and didn’t tell me until after I was out of the chair having had work done. A denture that I paid $10,000 out of my own pocket; and that was the cheap one, cracked in half less then five years after I got it. When I went to the doctor for the initial crack, he said there was nothing much that could be done to repair it. I would’ve sat through two more implants with no problem, but to get a new piece would’ve run at least $30,000! With no insurance. I know dental insurance sucks, but if you don’t have that kind of money, or you’re not the ritzy type from Wellington, you’re gonna have a problem. Now I’m forced to wear the denture they made after my surgery, which already has one Reline, but still doesn’t fit right. Bottom line is, if the insurance companies are giving you; the dentist, the run around and they stall about paying you, have compassion for your patient and try and work with them, not to feed your pocket, but to make sure they get the best possible treatment for their health issues. I don’t blame anyone else for my issues but me, but don’t compound the problem by brushing me off because I can’t agree to pay your...