Massive technical and customer service failure by Island Cinemas 7 - Georgia Theater Company on Sunday, May 24, 2015.
The audio center channel did not function for most of the 8:00 pm showing of Tomorrowland in theater 3 of Island Cinemas 7 in St. Simons Island, GA on Sunday, May 24, 2015.
Despite the staff being informed at least twice of the problem (by myself) and assurance the problem would be corrected, numerous customers were left wondering what the dialogue was between the cast of Tomorrowland for most of the movie.
Beyond the inability to correct the problem, staff did not offer any apologies (much less movie passes!) to numerous unhappy customers. As a matter of fact, no Island Cinema 7 staff was even visible to those leaving the theater.
Georgia Theater customers expect much better from Island Cinemas 7 – both in the theater’s ability to show a movie and in their ability to treat their customers in an...
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