Lavish Smoke Shop — Local services in San Diego

I really gotta say that lavish smoke shop is top-notch in regard to smoke shops and I’ve been to a lot. Not only do they carry great products, but if they don’t carry it and you ask for it, they will get it in! Prices are solid too! The guys that work there are really cool too. Niko is especially nice to me and always answers my questions thoroughly and educates me on products. He always greets me with a smile and remembers my name and asks me how my day is going. Kind of feels like old-school customer service. I just wish other places could be as cool as as Lavish!! I would give ten stars if possible! I also want to try the coffee shop connected to it the people there always wave and are super...

I just moved to the area and was looking for a new smoke shop to use. I tried going here but the gentleman who was working was very rude. He seemed almost insulted that I asked if he had any bowl pieces for around $10. Not sure if I caught him on a bad day but that's no excuse to be rude to a customer. I ended up going to Vishions and told the gentleman there what had happened and what I was looking for. He was more than happy to help me out and ended up giving me a pretty good deal. If you are looking for a recommendation, I would recommend Vishions over this place. Much better selection and friendlier people...

DO NOT SHOP HERE! I bought something on Thursday and by Saturday it had fallen apart. Figured the guys would be cool about it, walked in, took the tape off that was now holding it together and he says, “our policy is to sell you a new one”. What? Really? Why would I be that stupid to buy another one (or something else) when you won’t even stand behind the first broken one? They have a track record of bad customer service, check their 1 star Yelp reviews. Proves they only care about your money and will not try to build lifetime customers. I will...