The gym seems to be fine and well equipped but I signed up online which seems to be a mistake because the payment seemed to not entirely go through.
However the reason I'm deducting one star is that despite everyone else saying the staff are friendly, the guy at the front desk wasn't welcoming and didn't help explain anything and from the experience just now, this gym hasn't been easy to join as a newcomer.
In regards to why I needed to go to the front desk, this is my fault for not entirely reading the email (the bottom of the email was a huge block of text that kind of looked like a signature which my brain auto skipped due to being used to work emails).
It was just the experience of me coming in for the first time wasn't good - I didn't feel comfortable wanting to work out there the same day after my experience with the front desk guy.
TLDR: you don't get a card, you get a QR code.
I'll actually go use the gym when someone isn't at the front desk though cause I honestly don't want to see that front...
Read morePutting 5 stars does not do justice to how great this gym is. The equipment is widely available to people who have just started their journey in fitness and to those who have been into fitness . The staff members are kind and dedicated to keep the gym clean and organized. The gym owners' passion for strength training empowers many to continue their journey in their own fitness goals. This seems to be a safe space for many and has created a community that is passionate about fitness. It has been a safe haven for my family and I. I am grateful to be a member of this gym and would recommend this gym to anyone. Thank you, Metroflex and staff...
Read moreLiterally zero reason to have to cancel your membership in person…. It’s 2025..For all the people in the military make sure you cancel before going on deployment because the workers have no motivation to implement an online cancellation system. Nor the desire to help you if you are out of town. Also many of my buddies were not able to enter the gym after hours utilizing the scanner with an active membership. So they were just stuck in the parking lot with their time wasted. This gym is expensive, small, inconvenient, and has subpar service. Everything good about this gym you can get...
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