Pokebox USA — Local services in San Gabriel

Lafufu scam. What a disappointment that a trusted reseller would be selling fake Labubus as if they were real. Went a weekend ago and they had two boxes - Macaron and BIE - on the counter. For $69.99 and $49.99! The boxes were obviously fake and when I gave the owner an opportunity to explain he tried to tell me they were real.

Update to the business reply: No, the international version is not different in the way the inconsistencies were as a simple Google search can show, and myself having an international one from traveling. All boxes, regardless, have a rip tear seal, and these boxes were all open with a flap tucked in. The item weight of the doll was also far lighter than mine purchased directly from POPMART.

I do want to say that the owner did seem like a really nice person, and that perhaps they aren’t trying fool their customers - and were instead fooled themselves by someone they trusted as a distributor. I do think the Pokémon cards here are probably legit because those are their bread and butter. They are probably more...

AWESOME SHOP! The store hosts lots of TCG events from Magic to Pokemon! The store holds a good amount of products as well! (Keep in mind that prices vary, especially pokemon due to the booming popularity of the hobby whether you're a regular collector or player) The staff is amazing and will help you with your TCG needs! Not only that but as a pokemon player, they cater to their regulars that just keeps me coming back! They build great relationships with their frequent players and local TCG community! An added bonus is that you get perks for just showing up and playing in their events, like being able to grab new TCG products for MSRP, and being able to RSVP premiere events. The judges they have in events are the best I've seen! They've built such a welcoming community and have brought people together. Never would I thought I would meet such great friends in the hobby through this store! Love the staff and the environment they provide for us local players! They never fail to give us a fun...

Recently visited this store and I can say I have never felt less welcomed to a card shop ever. The staff was extremely rude and unhelpful, and the environment felt entitled. Don't come here if you like your hobbies.

Response to your reply Your very rude response proves exactly my point I have never had such a bad experience somewhere that I felt that I had to leave a review. Your business obviously lacks HR training and customer service, try taking criticism and doing some reflection on why you’re getting bad reviews instead of assuming I’m apart of some attack on you. Which tells me other people have shared the same experience and instead of being professional and retraining your staff you play the victim and don’t take any of your reviews seriously. Maybe I would have comeback to this establishment if I felt my feelings were heard. Have...