Moon Zooom — Local services in San Jose

The store was incredibly inaccessible from the start. There is no ramp into the store for a wheelchair user and instead there is a button to press for assistance. The button calls employees outside to lift you into the store — untrained employees who could injure themselves and the wheelchair user, not to mention severely damage a wheelchair if held improperly. It’s also incredibly humiliating, when the store could just install a small ramp.

Once inside, the aisles are so small and skinny, with heavy boxes and stands making them smaller. I got stuck multiple times, unable to even turn around in my chair because the aisles were so tight. I had to back out and run into clothes and stands many times.

The clothes themselves were a great selection for people midsize and smaller. There were occasional large sizes but overall very minimal. Most of the band t shirts, retro and punk rock sections, and shoes seemed new, not vintage. Prices could range from accessible to incredibly expensive.

There is a lower half floor that has a very steep ramp. It’s doable but risky. Getting back up the ramp, a wheelchair user would likely need assistance (I tipped backwards because it is so steep).

All in all, way less vintage than expected, inaccessible aisles and entrance (technically not ADA compliant inside), overpriced, and the staff was patronising to me as a wheelchair user. If you are disabled and/or fat, I would not...

Absolutely SHOCKING what this store has become. Ownership has really diminished any potential this store had left. Over the past two years the store has had less vintage clothing available, which was all they were known for. Don't get me wrong you can still find good pieces buried on a random rack but this is turning out to be a THRIFT store and not a VINTAGE shop. You could easily find a lot of items here across the street at Goodwill. At this point there's NO difference. The shop is VERY crowded, very difficult to browse especially if visiting in a wheelchair or other sort of walker/stroller. Fitting rooms are unattended, store is absolutely filthy. There's so much dust caked on the corners of shelves, racks, and displays. Garment racks are tight, most items aren't worth the struggle skimming through. There are almost no display tables & the mannequins don't spark any interest. The whole second floor can be really dark and hot, absolutely no ventilation. Stairs are a true hazard going up and down. The owner Chase seems to not have knowledgeable or caring staff at all since the service is not just terrible but non-existent. Unless you're selling items or buying something you'll be helped in a friendly and professional matter. You can pick up these type of cues right away. Hours are inconsistent so don't bother showing up on time, parking is tricky as well. I wonder how OSHA hasn't taken a look...

This place is TRULY a gem in a world of dull rocks. The owner, Chase & his beautiful fur baby, has won my heart over. I’ve only visited the location a few times since last Halloween in 2023, but each time I go, I find a truly unique piece to add to my wardrobe collection and enjoy every conversation that we’ve had. This is definitely a small business worth supporting!!! There is no store like this in town. The closest thing you’ll find would be on hate Ashbury in San Francisco so how lucky we are to have something in the San Jose area with such a unique selection of vintage pieces.. You can tell that they are thoughtfully, curated and selectively chosen with intention and love. I have attached some photos of the awesome clothing. I have found while navigating this treasure chest. Don’t be surprised at how many great pieces you can find to add to your daily capsule wardrobe.

This store is a MUST for more than just costumes - If you consider yourself a fashion forward individual, or you like to stand out in the crowd, the then this is the place for you!!

Don’t forget to check out the second story for even more awesome selections. You would never know from looking at the place on the exterior that it houses so many incredible pieces. The store has real clothing from the late 1800s, wardrobes worn by celebrities, jewelry from princesses, debutants and estate sales, and modern...