Metro by T-Mobile — Local services in Santa Ana

Great customer service I needed a Portable Charger for my phone because it was almost out of battery and I was lucky to have Metro by T Mobile close by. I was especially lucky to have Mary for help. Mary was very kind and helpful. She provided me the Battery I needed for my phone and It worked perfectly well. I had also lost my mask and she kindly provided me one. Thank you so much for help, your kindness and your service. You are Great...

This is the worst experience ever! lady on the counter had lack of knowledge on how to override the system wasted my time. lost my phone just trying to activate my new phone she had me call customer service and they told me she should be able to do it in the store , went to a different location where thankfully I landed someone who knows what they are doing and not just standing behind a counter it’s...

The Indian store workers restricted my account in a attempt to make me buy a new phone. They have a reputation in this location for doing the same to other people. I went to another metro store and told them where I paid for the service and the man already knew what they had done. Do not make payments in this location as the workers will try to trick and deceive you into buying a new...