Metro by T-Mobile — Local services in Santa Ana

Where do i start 1st of all metro or any other phone carrier store can check if a phone is lock or unlock that i know of, well i went to this store specifically to do that the employee by the name of Kimberly said she couldn't check and she told me to try it and charged me 25 because and said if it doesn't work u need to pay again to activate your old phone wth. So anyways went to another store they said she didn't have to charge and that she had to be able to see if that phone was lock or unlock. She said the phone was from metro abd it wasn't it was from sprint. So lesson learn do not go to this store stick to a store you trust not just...

About 15-20 minutes before arriving at the store, I called to confirm they had the iPhone 13 in stock. They assured me they did, so I headed over. When I arrived, I started discussing the price with the salesperson, who then began texting someone—perhaps the manager.

I decided to proceed with the purchase and informed her that I was ready to buy it. However, she then mentioned that they don’t actually keep iPhones in the store and would need to contact another store to bring it over. I agreed to wait for that process, but shortly after, she started closing the store, leaving me confused and disappointed. Employee name...

I went to this metro to switch over to a new phone the girl working there was facetiming with what sounded like her boyfriend...puts the phone down so this guy is listening to our whole transaction she tells me I have to buy a sim card (found out by another metro that it was not true) so I buy the sim card she switches the phones says I'm good so I leave get almost to the get find out the phone didn't work so I had to go to a metro by my house and they fixed it....this was a nice new metro I thought it would be easy but it's not I'm completely not satisfied will never go back and they had very bad...