T.J. Maxx — Local services in Santa Maria

I felt compelled to review this store because of the kind of experience I received the other day while shopping at Santa Maria TJ Maxx.

I walked in for just a couple of items, so I didn’t pick up a basket on my way in. I was looking around for a tea kettle and a worker approached me and asked if I needed help looking for something. I told her what it was and she walked me over to them. I grabbed the tea kettle I wanted and began to grab a few more things off my list. As I was holding my items in my hands and still shopping lol, a worker acknowledged me and asked if I’d like a basket and that she would grab one for me. She brought me a basket and I thanked her. 3 more workers after that greeted me and were very friendly and the cashier even offered if I would like help out with my bags. I didn’t need the help, but just appreciated the offer. When I left the store, I felt better than when I walked in there. Good customer service is a rarity these days. It’s good to know there’s still places that hire employees that have good customer service skills. I only wish I knew their names so that they can be acknowledged for their acts...

I bought a blanket as a gift and the security pin was still on it when the birthday girl opened it. I went back and told the manager (Nicole) if she could take the pin off and she was rude and didn’t offer me any options other than getting the receipt. I asked if she could just take my ID or look it up with the card I used but the receipt was the only thing she would take. I asked for the Coorporate number and was told it was on the receipt. When I went back as I was lucky to find the receipt in my trash can I asked another cashier for the Coorporate number and she showed me where it was located on the store window. Even the cashier knew better than the manager (Nicole). I have gone to homegoods as I found a pin on a product I had bought from them and they kindly took it off. I thought the manager would give me different options but she didn’t. What if I had not found the receipt. I would have had to figure out how to take that pin off and maybe damage the product when it was a birthday gift. Extremely disappointed on this kind of attitude coming from...

The "makeup" aisle was just a select few brands and colors of (overpriced) eyeshadow. Don't try to buy foundation here if you're white cos they don't have anything lighter than dark. The whole store was way more expensive than I anticipated, but when you're poor everything is more expensive than you anticipated. The highlight of my trip there was this purse. Not too bad for $30. Let's put it this way: if I didn't have gift cards to use, you would be hard pressed to find me here. The staff was really nice, though don't go at 9pm or later because they close at 9:30pm and they remind you every 5-10...