T.J. Maxx — Local services in Sault Ste. Marie

My two daughters and I stopped this past Sunday during a small girls day. About a minute after we walked in there was an older female employee very non discreetly following us. She was pointing at my daughters while looking at hats, pushed my oldest daughter out of the way while she was “stocking” something, already in the correct place, only to set it right back down where she had picked it up from, at one point I looked up and saw her just a couple feet away pointing at me while talking on her headset among other things. She made my daughters, especially my youngest very uncomfortable and when I mentioned it to the woman at the counter she said, “She’s only doing her job.” I’ve worked in customer service/management positions for twenty years, and would consider that very poor customer service. There are more efficient, less harassing ways of handling loss prevention if that...

Alright I’m not trying to be a Karen or anything because I go here all the time and usually it’s great but today me and a bunch of other people had to wait in line while the older woman at the registers was trying to force people to sign up for the credit card thing. She was asking two girls and they said they weren’t interested at least three times. She then tried to guilt trip them into it, saying things like “oh come on, it’s after noon and we don’t have any on the board. Get us on the board.” I understand that it’s their job to get people to apply for the cards and everything but I think asking once is enough and if people say no they shouldn’t be guilt tripped into it, especially while people are...

I have never had a good experience with the cashiers here. I actually really like tjmaxx and their prices but I always dread the interaction with their awful cashiers who harass me to sign me up for their credit card every time I go here. I always politely decline but no matter who the cashier is, I get asked over and over if I'm sure I don't want to sign up and they apply so much pressure to try and guilt me into signing up. They get such an attitude when I continue to say no and are very unpleasant for the remainder of the encounter. I feel like saying "no thank you" one time should be enough but apparently not. It really sucks because I would shop here so much more often if I didn't have to deal with...