Starbucks — Restaurant in Sault Ste. Marie

Unfriendly Service from a Particular Barista. I usually enjoy coming to this Starbucks, but there's one barista who consistently makes the experience unpleasant. She's shorter in height, wears glasses, and always seems to have an attitude. Every time I’ve interacted with her, she’s been short-tempered, unfriendly, and clearly uninterested in providing good customer service. She rushes through orders, never smiles, and acts like you're bothering her just by being there. I’ve seen her be the same way with other customers too, so it's not just a one-time thing. It really creates a negative atmosphere, which is disappointing from a place that usually focuses on customer satisfaction. I hope management takes note, because one rude employee can really ruin what should be a simple,...

I 💚 Starbucks but this location in the upper Michigan Peninsula is an “in-store/authorized seller” This is not a True Starbucks location. You can clearly tell simply by the way you’re greeted. If you choose to continue an order, please make it standard as the customer service is not what someone from Seattle expects. The barista didn’t even know what the discovery series is! He said “I have no idea what that is, we get boxes and just put...

One couple ahead of me in line but still waited at least 10 minutes without any acknowledgement by any of the 3 staff behind the counter so finally left. I’ve heard people my age become invisible but a lot of us have wallets full of cash and are willing to spend it. I’d recommend staff courtesy training that includes acknowledging people waiting in line no matter our age and even...