Great salespeople and a wide variety of furniture. Amanda helped me out and she was magnificent, she was truly my favorite part of my experience with Farmers in Savannah. Decent furniture. Two pieces arrived broken, owner is the one to come and drop it off. When assessing the furniture he was very rough in moving it around the house, but the damage was corrected monetarily. When sending in the replacement furniture it was delivered with no warning or phone call or even a general idea of what date- we just got a knock on the door as I was getting out of the shower and my husband was in boxers 🙃 we asked if we missed the phone call and were told that the delivery people are just told an address to drop it off and then head straight there.
I think professionalism could be improved with everything that came after the delivery of the furniture, but everything before the delivery was ideal. Communication with the buyers would be appreciated when it comes...
Read moreAmanda was a big help and got us what we wanted at the rate we wanted. Also shoutout to Angel for being awesome too!
Received my item, and raised my Stars. Communication with customer needs to be improved. Never got a call back when told multiple times, "We'll call you.."
EDIT: After multiple attempts to find out an ETA for my purchase to be delivered, I was told that it would be later in the week and not same day delivery because of recent storms. (Which was not a problem.) Wednesday was when the delivery would be completed. Was then told that day that I was schedule for a 1pm delivery , so I took my lunch break during that time since it was scheduled for in the middle of the work week, and I still have not received my items. None one of this would be a problem if it was anything else other...
Read moreWe had a $20,000 order reduced 30% to $14,000. One guy was experienced and great. The other guy was new and didn't have a clue, and could not hold up to the job. Overall we feel like we got quality product. However, a couple of items were either damaged or needed alterations to make them work. The experienced guy should be making $40 an hour for the effort he put out. He stood by his word and delivered the whole order even though it took him until 9:30 at night to do so. Overall, good product and service. We think the management should ensure more prompt service by allowing the delivery guys to load the truck the night before for such a large order. Instead of paying minimal wages and making the delivery guys work until 10:30 at night ( drive time to get back home) to get an...
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