Vape City — Local services in Schertz

Sadly i was hoping to make this a regular vape shop I would stop at and support but that will not be the case. I visited this store for the third and final time. I purchased some coils and e juice. I was ashored that the coils would work with my vape pen but after ai got home, I find out they do not. I called to find out the return policy and the employee that answered could barely answer my question. just told me to drive back up there and he would call the manager about potentially getting a refund. Thats a ridiculous thing to suggest. Either I go up to speak with the manager directly and get a refund or I don’t do business there at all. this situation has taught me to up my standards on were i shop and stay away from...

Wow there is a husky lady with glasses she was super rude to me. I was trying to explain the coil that I needed and she kept talking over me. Seemed like she was more concerned about getting me out of the store than she was about helping me. I purchased a coil and when I got home sure enough it wasn't the right one. What a waste of time and money. This shop worker was terrible I'm staying far away from that store. Their items are way over priced too. What a waste of a...

WORST EXPERIENCE EVER!!! I went in last night around 11pm and got ignored for 20min while cashier not only convinced only other customer at the counter to buy THE CASHIER a vape but when the customer finally bought it he had the audacity to test it out at the register before servicing me ignoring my plee to check out quickly before they did all of this. Only reason I stayed is because I had work at 5am and didn’t want to keep driving. Most likely...