Subway — Restaurant in Schertz

I walked in and waited patiently for a couple of minutes. Some people ahead were getting sandwiches, but it was not busy by any means. A cashier with headphones in his ears and short hair just stared at me and my sister. Super rude and unfriendly. I said hello and he still didn’t say “hi can I help you?” or “hello give me just one moment, we’re trying to catch up at the moment.” If he can’t hear, then he needs to take those headphones out. He is in a position that requires talking to people 🤨. There was also a lady in there who completely ignored us for like 2-3 minutes. You guys are losing money with these two 😬I walked in and walked right out empty handed, disappointed with how rude your employees were. I wonder how many other people they just stared at and ignored today. The other two girls that I usually see there are friendly. Plenty of other Subways around here are 100x better. Love how they don’t answer reviews...

This rating is only for the churros. I ordered sandwiches which were fine and the services were normal with no issues at all. The experiences I had for the first time going there was great but eating the churros from there was the only disappointing part because it was chewy and hard. I did notice it was prepared in the toaster oven verses a deep fryer which led to this outcome but I understand that it's subway. Subway does not carry deep fryers in their kitchen so thats their only cooking method they used for the churros. It's $2 per churro and considering the cooking method being use, it's still not worth the bad experience you paid for. I do not recommend anyone getting churros from any subways unless you are in the mood for more chewy and hard churros or perhaps a healthier version of churros that is...

I went in on Saturday Sept 13 at 1pm and a teenager sub artist got mad at me for asking if I can put pepperoni on my meatball sub without a charge/ or is there a charge?.. he didn't know the answer and started giving me the run around , so I re asked the question and he got mad and stared me down for a good 15 seconds without saying a word then stated "DO you want someone else to make your sandwich" all while staring at me mean. I said no I was just wanting to know that answer and he gave me more attitude...I said out loud "I give up man..forget it" and didn't buy anything I just left pissed, customers saw that and were in shock at the treatment/service he provided me. I hope you fire that kid , he doesn't have any service skills at all. If I go back in the next few days and see him working ...Im...