Excellence in this industry is never accidental; it is cultivated, and it invariably starts at the top. I have observed that the most successful communities are helmed by an Executive Director whose vision and values cascade down to every staff member. At Acoya Troon, this driving force is Grace Leathers. Her leadership is not merely administrative; it is transformational. Her compassion, generosity, and professional acumen are not just management traits; they are the very ethos that permeates this community. The staff's dedication is palpable, a direct reflection of a leader who inspires by example and fosters an environment of mutual respect and shared purpose.
This observation is not based on sentiment alone. The most compelling piece of objective evidence supporting this conclusion is Acoya Troon's recent annual Arizona State survey result: zero deficiencies. For those unfamiliar with the stringency of these audits, achieving a deficiency-free survey is the operational equivalent of a perfect score. It is an exceedingly rare and commendable achievement that speaks volumes. It signifies a level of compliance, safety, and consistent, high-quality care that few facilities ever attain. This result is a direct testament to Ms. Leathers' meticulous management and the team's flawless execution. It assures me, as a clinician, that the care provided is not just compassionate but is also technically superb and rigorously compliant with the highest standards of practice. Therefore, my endorsement of Acoya Troon by Cogir is unequivocal. To the families searching for a community where their loved ones will not only be safe and comfortable but will also thrive with dignity and independence, I offer this professional assessment: you can rest assured here. Entrusting a loved one to this facility means placing them under the care of a team that has been masterfully guided to achieve the pinnacle of resident care. You are giving them the profound gift of the highest possible quality of life, championed by a leader who has proven she is among the best...
Read moreWhen Acoya Troon opened in November 2020 I was the first to move into this exquisitely decorated facility sitting amongst million-dollar properties between Pinnacle Peak and Troon Mountain in northern Scottsdale. The scenery is beautiful in every direction. The neighborhood once included Pinnacle Peak Patio, Reata Pass, and Greasewood Flats, eliciting fond entertainment memories for many of us, and my current windows overlook the tops of the fabulous Four Seasons Resort. A beautiful, historical, and well-established neighborhood.
After moving away for a few months, I realized the many advantages I was missing and recently returned home to Acoya. My Acoya family---staff and fellow residents---graciously welcomed me back into their busy, fun schedule of activities.
Friends visiting from other facilities are amazed at the casual personal interactions between staff and residents, at the variety of opportunities for being active (both from personal interests and physical abilities perspectives), and at the high levels of participation by residents. Staff are well-trained professionally, obviously enjoy working here (low attrition rates), and all their energies are directed toward maintaining interests and participation in the activities and supporting residents’ needs.
As we aging residents enjoy the physical activities, mental challenges, and camaraderie of constant peer involvement, we are also cognizant of the risks involved within the aging process. Although many here are “independent” residents, we all know that---regardless of our personal classification at Acoya--- if we need personal assistance, it will be available immediately. Every resident has a pendant or bracelet call button for summoning help, motion sensors are monitored to be sure we are moving within our apartments, and rigid procedures are in place whenever an emergency occurs. Well-trained concierges and caregivers work 24/7. This provides a level of security not possible in any other type of living arrangement, and Acoya has the best program I have...
Read moreAs a person in my sixties, I expect to optimize my retirement, in a bright, cheerful environment, filled with activities and surrounded by smiling faces and culinary delights. Then get ready for the best of all worlds- enter into ACOYA Troon. A senior living facility, located in the vibrant community of North Scottsdale, only yards from Pinnacle Peak. The first thing I experienced upon entering through the front door was a common area with windows from floor to ceiling. That bright and cheerful mood pervaded after meeting staff there to serve your beck and call and striving to make every resident (and visitor) to feel esteemed and welcomed. The views were spectacular from twenty-two hundred feet but especially more beautiful at night with views of the city lights. After I took a tour through a modern apartment home with balcony (more spacious and definitely more than just efficient) I snuck off and found myself on one of the multi-level floors bumping into a smiling resident ( nice to see people happy) and occasional staff. I came upon a room filled with art. I discovered that several residents had painted and sculpted each piece and encouraged by ACOYA to express their creative side. As for the food-if the food I tasted is their everyday fare, watch out Four Seasons. Speaking of resort-style living this was the ultimate in culinary experience. I think you can add ACOYA Troon on that list of life on earth and closer to living...
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