I’m editing this review to address the response by the owner below. I was in no way aggressive verbally. I was upset and adamant that they not grind my nails down which they did after me telling them I did not want that 3 times before they did. I did not raise my voice or make a scene at all. It is important to know that I had booked an appointment with a specific person and was passed to an inexperienced employee. I have no idea why there are so many good reviews for this place. I had a complete disaster. I made an appointment for a pedicure and manicure and got bounced around by a bunch of people none of which knew what they were doing and there was zero communication going on. I got my pedicure and my nails got ground even though I told everyone I didn’t want that done. I have naturally strong nails and one is so thin now I can feel the through it. The worst experience I’ve ever had at a nail salon ever. The least they could have done was comp my pedicure. I paid $50 to feel terrible...
Read moreMy experience at Ovation was exceptional from the moment I walked in the door! I’m new to the area and was a little late for my appointment, yet they were still warm and welcoming. Kim was the technician for my manicure and Tina for the pedicure. They were both excellent and I was so pleased with both services. I was having an old dip manicure removed and I always get a little anxious because I’ve had overzealous techs get aggressive with the drill. Kim was so skilled and I was able to relax about the removal. My finished nails were exactly as I requested and turned out beautifully! I will be seeing Kim...
Read moreI would highly recommend this salon! They run like a well-oiled machine and are very clean. I have followed Emily from her former locations because of the great work she does. I have dip nails and pedicures regularly plus occasional nail art. I have never had even one nail lift! Plus I travel regularly and have never had any issues while gone, which gives further testimony to their work! Emily, Kenny, and Helen all do wonderful work and are very conscientious. They are an essential part of my routine now plus my...
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