NZ Appliances — Local services in Seabrook

Don’t buy anything from them if you have somewhere else to go. I paid $469 for a GE refrigerator on Monday, should’ve been delivered that following Wednesday which is today. Bobby (owner or employee) told me I would get a call Wednesday morning to tell me what time it would be delivered. At 11:30 am today I called to see about the time because I didn’t hear from anyone. Malik or Bobby said it would be between 12 noon and 2.00 pm. Patiently waiting I had to call again at 2:30 pm to find out what time they were coming. Malik was rude by over talking me as I was asking questions and stated it was on the truck and would be hear at my house in 15 minutes. It never showed up and still no call explaining what was going on. At 4:30 pm I called and the man, maybe Bobby, stated the truck broke down and is currently being fixed on, but I should get it today but yet still over talking me while asking questions. Meanwhile my food was removed from the freezer and refrigerator sitting in coolers, from 12 noon. When I called again at 5:00 pm. Bobby was so rude and would not let me get a sentence in before cutting me off. After I hung up I then decided to get my money back at 5:30 pm, just for the disrespect I encounter over the phone. However I confirmed they close at 6:00 pm when I last talked to him. When I get there at 5:50pm the doors where locked but Bobby was standing outside talking about a car. I tried again to say better business would have been to give me a call and keep me updated on what was going on, However he didn’t want to hear it he said he is no stupid person and rudely denied he was not rude or cutting me off. When I looked to the left when I entered the store my refrigerator was in the same spot, it never left the store. Anyway, getting nowhere with his continued attitude he apparently credited my money back and have the receipt. I’m assuming I will see the credit in a few days. Meanwhile, I brought my neighbor with me and she saw on the window “deliver driver need”. I truly feel if I had a man with me they wouldn’t have been so rude. I should have known better from day one of them really not caring if I gave them business or not because they didn’t want to...

These guys are CROOKS!! I was sold two fridges that didn't work and would NEVER GO BACK!! I realized when l got the first fridge home, that the door gaskets were torn to shreds on the bottom of the door. A day or so later, when l plugged it in, it did not produce ANY cold air at all, even on the coldest setting, even after 24 hours. They clearly had not even plugged in the fridge to make sure it worked. Just cleaned it a little so it looked sellable on first glance. l drove 2 hours back to MD to exchange it for another fridge. This one looked a bit newer, and l tried it in the store to make sure it put out cold air. When l got it home and tried to use it, it froze all our food, even on the 'warmest' fridge setting. This place is a SCAM!! DO NOT GO...

I recently purchased a dryer and oven from this establishment, and my experience was exceptional. The owner is incredibly honest and genuinely cares about the customers who visit his store. He answered all my questions thoroughly and clearly explained the details of my purchase. His staff also went above and beyond to accommodate my needs.

As a woman unfamiliar with purchasing these types of products, I greatly appreciated his honesty and guidance. It meant so much to receive such outstanding service.

Thank you, Mr. Malik and team, for your kindness and exceptional customer service. I truly appreciate all...