Tulip's Nail Salon — Local services in Seattle

I could give no stars if that was an option. This experience happen on July 24 to be exact so some time has passed and I'm not so super angry but I feel the same way . I came to Seattle for my brothers wedding, my hometown is Atlanta, GA. I was visiting the area at a restaurant and while I saw a nail salon so I decided I would get my one broken nail repaired. My mom walked in the shop before I did an accidentally asked if they could do a full set, which I didn't need, since only the tip of my one nail cracked getting my luggage at the airport. when I walked in the shop no one acknowledged me and I walked up to the counter and saying hi how are you I need a repair she looked at my nail and said we can't take you we have appointments . My mom said to the lady you just said you would accept a full set, she said no we are only taking appts. The lady at the shop was available to take me when I was getting a full set but not a repair. I even asked her do they not do repairs. My belief is that if you have a menu of services you should make them available no matter the cost, small services are what you do to stay in business. She seemed less than bothered, then someone else walked in and she took them, and asked what their name was, they when I gave her a look of disbelief she said, "oh they have an appt" I ended up leaving and going to another shop around the corner who took me happily anf completed my $4 dollar service and gladly accepted my $6 dollar tip. Tulip nails needs training in seeing the value in every customer not just the one that's offering the most money to you...

I had seen several bad reviews for this particular nail "salon" but had gone a couple times with my sister (her idea) and somehow became a regular for the past 4 years. It wasn't always a great experience, but the location was convenient for me and I liked that most employees knew me. Just before Thanksgiving I had a shellac manicure changed. The woman filed my skin, and when cleaning up the cuticles she totally cut my thumb skin. She yelled, "I didn't do that, I'm so careful" then apologized and kept rubbing and blowing on the open wound. WHAT THE HELL??? Then....as if that wasn't enough...she full on ganked me under the nail of the same thumb when aggressively cleaning under the nails. Should she not have had a clue that she is way too rough already??? Then come the end and she tells me she will give me $5 off because she cut me. Really? you turn my thumb into hamburger and try to pollute it too, I've been a regular here for 4 YEARS!!! and you think its ok to ask me to pay for what the hell you did to me? The manager says "yes, you're a regular and that's why we give you five dollars off"...are you kidding? "well, it was accident right?" I will never go there again, and I hope you don't go there. I know there are 50 nail salons just as close to my house, a good 5 on the route I always took from my home to get to that horrible place. Time to start...

Went there with my two daughters today to get their nails done while we waited for my sons to get their hair cuts. We just asked for a nail painting since we didn't haven't too much time to waste...apparently, I wasn't spending enough money for them, so they became rude and started mocking me, laughing and talking about us in Vietnamese. Being as obvious as possible. I should have left, but one customer came over to me, and had noticed how they were acting, and PAID for our nail paintings. The woman who did my nails, Diep T Vo, insisted I get a manicure as well, since I denied the "gel" treatment. So, I agreed, and then she did not say one word to me, but spoke across the way to her associates in Vietnamese, making faces. Then when she was done, she told me to go sit down, and pointed over to a table for drying nails. I had to hunt around with wet nails to find the controls to turn it on. Very rude. Never again. I was highly disappointed, since it was supposed to be a treat for my girls. But, instead, when we left, they begged me to never take them...