The store does not wait for your payment to be a day late before harassing you with excessive phone calls.
I have a benefits plus membership and I am currently completing a claim. The employees have no knowledge of these benefits, or the process to complete a claim. The last employee told me “that’s too long” after I explained how long I would be out of work when the membership plus benefits protect your payment for 100 days or when you return to work; whichever occurs first.
Thankfully they added the plus benefits to my account without my knowledge or consent and I’ve been paying the extra $6.48 every two weeks.
It’s a hassle to get to the manager who is always busy or not in the store. You’ll be told that you’re going to get a call back but you never do. Surprisingly there’s always someone available to talk about the money they’ve been...
Read moreMy husband owes 1 payment of $80 and they sent someone to my HOME while he was at work to threaten me to call the police and take my furniture. It was just me and my two small children home, and I don’t answer the door for anyone I don’t know. THE MAN TOLD MY NEIGHBOR he was going to call the police on ME, not my husband. All for $80!!!!! If I could give this place 0 stars, I would. When we were there purchasing our couches, we heard a man threaten and scream at a client if they didn’t come pay their bill. It’s disgusting how they...
Read morePoor customer service the guy Jay is very rude he think the payment is owed to him harassing and calling me non stop allow the date to go before you start to call someone to collect money. Do I recommend rent a center to anybody NO. I got it due to me buying a house and needed something at that moment smh never again plus the dryer I got they get to my house to tell me they don’t have a piece for it so now I’m paying for a washer and dryer when I can’t even...
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