Metro by T-Mobile — Local services in Siloam Springs

The people at this store is extremely friendly, they are very knowledgeable about the service, prices, and the phones. The prices are ok, I can't say the best for someone with my budget. I just know that Metro by T-Mobile is by far the best phone service in the world and I speak for the ones that I've told, who switched from AT&T, Verizon, or Straight Talk, to Metro by T-Mobile and they said it's the best switch they've ever made. The store is clean, the atmosphere is friendly, the employees are very cool. I actually consider them as friends. They will help with whatever needs done even if it means calling technical support and solving the problem for you. There's companies out there with promotion's that if you switch you get so much off. Not here. You switch and you get a free phone, of course from the qualifying phones but some of them are pretty fancy. All you pay is the first months bill, the activation fee, and I believe the SIM card. I started Metro by T-Mobile around a year ago and I walked out paying $79 for a ZTE Blade Z Max with the $50 a month plan which now includes 100GB of Google One storage and insurance. Everything is truly unlimited and I haven't found a data cap. I've purposely ran my data over 50GB watching YouTube, Netlfix, playing online only games, downloading random games and the speed never dropped. The coverage is amazing too, where i lost service with Verizon, AT&T, Sprint, and Straight Talk. Metro by T-Mobile will hold strong. Their insurance is only $6 extra per month, per device. Once you make you claim and pay your deductible, it's in your mailbox the next day. Only on business days though. If you put in a claim on Friday, you'll have the new phone on Monday. You'll know your deductible by checking out their insurance. My Blade is Tier 2 which means I pay a $50 deductible instead of $300 for a new phone. Tier 3 is $100 and Tier 1 is $20. I know this, I've had to use it and it works and they go through every time.

I STRONGLY RECOMMEND THIS STORE AND SERVICE AND I STRESS THIS UNTIL MY FACE TURNS BLACK AND BLUE FROM LACK OF OXYGEN!!!! THERE'S NO BETTER PHONE SERVICE IN...

I bought a phone yesterday and it has the same problem as my last phone service is terrible on the Motorola this is the second one I bought the first was $30 this one was $165 and they work the same I'm very disappointed in my metro service I took this phone back to metro to trade it for the same one I bought for my wife because the whole time I didn't have service hers was fine it took me 45 minutes to get service back and she never lost service at all this will be the last time I by or use metro I will be switching service as soon as I get the money to switch because I think if I buy a phone and the same day I realize I'm not satisfied I should be able to exchange or get a refund I'd rather have my money back and use a phone that works just as good as the one I had it was a waste of money and really pisses me off that metro won't make it right just pretty much said you win some you lose some not my kind of costumer service thanks for trying though do not use...

Got new phones here yesterday around 4:45 pm. Won't charge, buggy, shuts off. Came back in today trying to get store manager Jesse to exchange for different kind. He tried to get money out of me, wouldn't help, wouldn't give me his managers name. Threw me and my elderly disabled husband out of the store in almost 100 degree weather. We were out there on phone with customer service an hour to hour and a half. He refused to serve us and called me a liar about trying to get another monthly payment out of us not even 16 hours after buying them. On our way to different store to do what we came here to do, then to ER (heat, migraines) then our attorney. Somebody's paying medical I don't have insurance. Save yourself ALOT of time and money. Go to Fayetteville where customer service...