Durango & Silverton Railroad Silverton Station — Local services in Silverton

On Monday, July 21st, we took the train from Silverton to Durango. The 1 star is not because of the conductor or engineer. The 1 star is for management's customer service. A bearing overheated on the last car which made the trip twice as long from a couple of hours to almost 5 hours. My family was hungry and thirsty. We had to spend more money on snacks and drinks for "dinner" since we were stuck on the train. This delay impacted our next part of our vacation. We didn't arrive until late at night at the resort we were staying at in Utah, missing dinner and programming that we paid for. The train's management offered us 20% off at their gift shop! No free snacks or drinks while stuck on the train for hours and no refund of any kind for screwing up our vacation plans. A percent off at the gift shop is tacky and presumptuous that I'd spend any more money with the company. Again, things happen, but the company should've handled it better. The staff on the train did the best they could with little power to make decisions that would benefit their passengers. Management should do better. So...

Toooooo looooong! We did the full day trip, this meant 7-8 hours in the train. It would have been much better if it were maybe one hour. There are some pretty views, but not 8 hours worth. Not only were we bored, but we heard others saying they were bored too. After getting off for the stop in Silverton, we looked for a Lyft, Uber, or another way to get back to Durango, other than having to ride the train again. We rode in coach, horribly small seats. My husband and I are not big people, we didn't fit on a seat, the person sitting on the Isle hung off the seat the entire time. I'm attach a photo showing what I mean. Nice employees, but not comfortable. It's also a very rickety wonky ride, rocks back and forth the entire time. Dramamine recommend if you get...

This is an unique place chock full of train memorabilia that made me fell as if I had been transported back to a time 100 years ago when the coal-fired train was imperious. The museum is housed in a cavernous space that used to be a maintenance shed or roundhouse. The collection of artifacts, much of it donated by former railroaders includes an impressive 800 sq. ft model railway. You cannot miss the train engines -steam and coal and the authentic railroad cars. Watch for displays of photographs, paintings, railroad equipment, tools, locks, keys and so much more, outlining the history of the railroad in this region from the 1880’s. And, it...