Storage Rentals of America — Local services in Simsbury

The staff and help there are very considerate and kind. I feel that it’s expensive to rent there. However that’s probably the going price anywhere for storage. They recently changed companies and got bought out. It did not affect the good service but the price went up a lot. It’s pricey if you ask me for a 10 x 10 it’s $148.00 a month. Previous to that it was about $100 a month until they sold the company. I had a fixed price before that. That’s what I signed up for also. Now I’m forced to pay the higher price or move my stuff. I did call and ask about the pricing however it has not been adjusted. Steph is very...

I would give this review 0 stars if I could. I have been renting here for 5 months auto pay 0 issues the entire time. Well today I get a letter in the mail as a notice Store Rentals of America is increasing my rent by 370% - Absolutely ridiculous gouging.

Follow up review - staff reached out to help and provided a compromise that would work for both of us… well nope they just said that over email and didn’t actually implement any changes so I get a much higher than anticipated charge on my card.

Very disappointed with my experiences with Doug & this company. Look elsewhere for your...

After two attempts, 3 phone calls I was informed that there is no property manager on site at the West street address, had to travel to there main site 2 miles away to rent a cube. Once there the staff where great, apologized for the error. I found the unit and area clean , easily accessible. The reason for the 3 star rating, my wasted time due to lack of communication. When reserving a cube it should be noted that you must go to there main site...