Smithfield True Value Hardware — Local services in Smithfield

I've never had anything but good experiences shopping here. Yes, if you don't mind driving 30 minutes (if you're lucky!) across a 5 mile bridge and through heavy traffic, then Lowes has a larger selection of 'stuff'. BUT, if you have a specific job to do or problem to fix, you will find everything you need right here, and at a competitive price.

From tools to plumbing parts to lawn and garden to paint and even household supplies, it's all available here without having to leave Smithfield. And now that they sell lumber, True Value is truly a one stop shopping experience.

The staff are always polite and helpful. Not always smiling from ear to ear, but then neither am I (ever). Maybe it's me, but I don't go to a store or a restaurant to make friends, I go to buy something I need or get a meal. I don't need to know my waiters name nor do I care if the person helping me find the part I need to fix a sink is all smiles and chuckles. If things are done in a timely manner and they are polite and bring me the food I order or I leave the store with what I need, I consider that to be excellent service. And excellent service is exactly what this establishment delivers.

An extra bonus is their post office counter in the back; there's no need to go out of your way to downtown Smithfield with its cute but crappy streets and vintage lack of parking when you need to mail a package. From stamps to packing materials, to Priority or Express Mail, anything you can do at Smithfield's archaic main post office can be done here without climbing steps or waiting in a long line.

A final note about the anonymous negative reviews is simply a suggestion that you consider the source. People who are afraid to even leave a fake name are likely nothing but unhappy people with no life, and their comments should be given little weight. People who use their names generally leave honest reviews, good or bad, but anonymous reviewers choose to be anonymous...

I went to this hardware store on a recommendation. I was truly dissatisfied and disappointed. All I needed was 1 small pipe to fix an air compressor. Not familiar with the store I asked for help. The girl didn’t know so pointed to another worker. I asked where I could find the part? He looked at me, turned around and walked away. I began my search in the store. I finally found it. It was then that same fella rounded the end of the isle and said “yeah what you looking for....” I told him I’m fine. He then took the broken part out of my hand!! He found the part I needed, and I was able to make the repair. Will I be back?? What do you think. Here’s the kicker. My daughter was with me. On the way home she asked “why was that man so unhelpful and cross??” My response was “he has no accountability and can act like that without anybody saying anything to him” Im done with true value. I have my own shop and am always looking for good stores to do business with. This will not be...

Don't be fooled by "rude" reviews. These "rude"reviewers need their noses wiped. I have yet to see one these babies not be the cause of their "rude" responses. They think they are the center of the universe and everyone needs to pat their a$$. Understand you are going to a store for items. Not for a social event. Keep in mind the people working there have to do so on a day YOU are not working.

You have to laugh at the numbnuts that don't want to go back cause the staff was rude. Really??? Define rude. Not smiling? Not genuflecting? The bottom line is these people have what you need and know how to find it. If you get a rude response from any retailer you probably gave them a rude reason to do so.

Do your self a favor and always disregard the "rude" airholes and see past them to the real value of...