Fiesta Auto Insurance & Tax Service — Local services in Soledad

Walked in wanting to make my six month insurance payment per usual a week before due date. I was told I hadn't made a payment in a year (false because I have my mailed paper statement). Then was told I was going to have to pay thirty dollars extra because I walked in to make a payment on time and in the office. (Mind you there was a client ahead of me who walked in to do the same and he was not charged thirty dollars) She also said if I did it online the thirty dollars would be waived. I tried. There is no way to pay online. Only a phone number that redirects you to the same office that just rejected my cash payment. I was so confused and upset. It doesn't matter I changed insurance company that same day! Thank you Costco!!!

DO NOT...

Bad customer service . I went for a quote ( car insurance ) and the lady said they don’t do quote , only give you numbers if you are going to get the insurance there . She ended giving me an estimate but with bad actitud like if she is doing a favor . On the quote she never explained the coverage , nothing just monthly payments and that’s it. Really bad...

I went in today because my husband scheduled an appointment over the phone. Once I got there, the lady/ receptionist whoever, I told her hi my husband had scheduled an appointment. She replied rudely “no we don’t make appointments here have a seat.”The staff here is very rude and very unprofessional. Never again...