La Plaza Bakery — Restaurant in Soledad

I was going to tell the owner but would rather let everyone know, cause the owner RARELY does anything to help the customer! So my mom ordered this cake for a baby shower, she told me they have her such a hard time… they knew it was for a baby shower and just added the words congratulations… when I picked it up, I asked them to write down “its a boy… “ they denied me a couple times. With the excuse of, “it’s gonna be different writing. “ I said it’s fine! Then THEY asked where? There’s no space… i told them “ there’s plenty! “ Put it on a ballon? They’re big enough… then they just stared… for a good minute! I asked if they’d give me a piping bag, I’d show them how. Then she just took it to the back, (annoyed). I thought the worst was over … nope!!!! That cake tasted like it was moldy! Super old! And where’s the filling? Where are the strawberries? I could’ve got a cake 10x better for a fourth of the price!!!! At foods co with no judgment!!!! This was on 7/13/25 around 1:30 pm. Just in case they wanna look at that footage…. I’ve had other bad experiences, but I’ll spare...

The bread is delicious but man do they need to clean house with some of the employees in the front. So the girl who took my order of the bread was fast and nice. I waited in line to pay. When it was my turn, the girl who attended me at the register had a nose piercing of a flower with a sloppy low pony tail. She was the worst. She skipped me and another customer to ring up a couple that got there after us. When she finished helping them, I asked her if there was a reason she skipped us. She rolled her eyes and said "They were just paying for bread." I told her "So am I." She had the nerve to give out a big sigh and with annoyance said "Well I'm helping you now so what's the problem?" I replied by telling her "Really, you're giving me attitude?" She replied with "You're being rude to me." I really could not believe this. I let her know that her customer service skills really sucked and her attitude was not appreciated. All the employees just stayed staring, but nobody stepped in. Who monitors these employees when the owner...

What a strange experience. I went there for lunch with friend. We were on a road trip and stopped for a quick bite. It's a counter service burrito joint and bakery. (Looked really delicious and I wanted one of everything in a the dessert case.)

We ordered two burritos. One with chicken, lettuce and avocado, one with shrimp and avocado. The girl at the register seemed far more confused than was reasonable for two simple burritos. And then we waited....For a long time... Then inquired... Then waited some more. Watching as they were making one other customers burrito over the course of five minutes... Watching as they all stood there looking bored. Then we asked again and they quickly seemed finished and gave us our food.

Here's the crazy part... My burrito was okay. Shrimp, check. Avocado, minimal, but check...

My friend got no lettuce, no avocado and no chicken!!! Omg.. rice, beans and cheese.

Five miles down the road... She...