So Iâm not one to write reviews but I felt this to be a necessary one especially if youâre a new parents and considering this clinic for your pediatrician. And this of course is my experience yours may be different.
The obgyn is amazing here I got seen by a few their labor and delivery doctors and my experience was stellar, I felt my doctors heard me and helped me and the nurses are sweet and front desk staff is diligent and so helpful. Dr. Richardâs is the absolute sweetest most caring person I had the pleasure in treating me through my postpartum.
However, I give this clinic a two star because of the pediatric department. The doctors are also great here but front desk staff is horrible. I donât even know where to begin with them. I called last month to get my son scheduled in for a quick check since he was coming down with a cold, and their response was take him to the hospital the doctor canât see him until November something. I was baffled at this response. So I then called Tucsany pediatrics and Dr. Al-Alou was able to see him right away. And I want to clarify that I did ask them that if Calabrese wasnât available if any of their available doctors could see him and they stated they had none. This is one of many uncomfortable situations I had with them in the short time we were being seen with them. When it comes to childrenâs care more compassionate personal should be considered. I donât know whether theyâre parents or not but Iâm certain they wouldnât want to be treated with the little to no urgency that they treat parents. Doctors/Directors, the team you have up front is just as important as any other team member, theyâre the face of your department.I loved the care Dr. Calabrese gave my son and itâs saddens me that itâs because of front desk staff that I part with this clinic. Please I urge you to retrain your staff in...
   Read moreMy 3 year old daughter and I had the worst experience ever. We went to the pediatrics department and we were there since 1:30 to 4:45. Went for a check up and next thing you know was accused of child abuse so I had to wait against my will. Once investigators showed up they sent me to amberly's place. My 3 year old daughter went through a lot of pain and suffering just to be false accusations. Now she doesn't trust doctors nor police officers. She is traumatized with this whole ordeal. I would love to talk to the person in charge because my 3 year old daughter is now stressed and emotionally damaged. I WILL NEVER GO BACK. we are better of going to Mexico to get her treated. By the way, there is now to what they did to her that I can't get back they made her cry asking for me and I was hopeless. I am supposed to be her protector and they took that...
   Read moreFront desk and office staff were wonderful, but doctor was impersonal and literally never smiled. Guess they don't get paid enough to be happy, right?
Come here if you want overwhelmingly average Healthcare (I can already tell I'll have trouble getting the referrals I need here from how dismissively the doctor behavedđ¤ˇđžââď¸). Just have dealt with many doctors at this point and tired of getting my hopes up.
EDIT 09/03/25: I have to add a star, because I have an entire care team now and have much fewer complaints at this point. I'd now recommend San Luis Walk...
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