Appliance Pros 6thYuma — Local services in Somerton

Over the years I’ve owned several homes and several rentals. During that time, I’ve dealt with many appliance repair companies. Some have been good, and some not so good. Without a doubt Joey is the absolute worst I’ve ever encountered. As others have stated Joey is hugely arrogant. I wouldn’t mind that if his skills matched the rhetoric, but he is without a doubt the least skilled tradesman and the least ethical businessman I’ve ever encountered.

The short version is make your own decision but consider the reviews of others as well as mine. If you’d like more detail, then continue reading.

He never was able to repair my icemaker concern, after leaving a part out on the first attempt, leaving me hanging literally for months to correct that. After numerous unreturned phone calls, I came on pretty strong during the last message I left. He finally called me back and said, “I don’t respond well to threats.” to which I replied, “Joey it appears the only thing you do respond to is threats!” He never did fix my icemaker after multiple attempts and I ultimately requested my money back. I was surprised that he agreed until I later found out that he had burned out the main control board on the refrigerator that would have resulted in an $800 repair. He obviously knew that and just wanted to walk away from the damage he’d done. If he was just an inept repairman that would have been bad enough but he charged for additional recommended maintenance that he did not perform as he said he did. I later found that this model refrigerator can’t have the compressor, condenser and fan motor lubricated. When I called him out on that he refunded those charges as well. The story goes on an on over months of unreturned phone calls, lies and failed...

Absolute WORST company! Joey the owner is such a lier, very aggressive, and does not answer the phone or call back.

For reference, I was told my part ordered would arrive on Wednesday or Thursday. After a dozen unanswered calls on Thursday, Joey tells me the part is out for delivery by 7pm Thursday, but they are closing at 5. He wouldn’t schedule me an appointment until he had the part in hand. He said “I’ll call you to schedule an appointment once I have the part. All of Friday goes by without a call. All weekend goes by without a call. Mid-Monday I call and Joey lies by telling ne the part arrived on Saturday. Then I asked, “I thought the part was out for delivery on Thursday”! He said oh let me check… he changes his story and tells me it arrived mid-day Friday and that he wasn’t able to call me because he wasn’t on the office. I’m just so fed up with the lies and poor customer service. Save your money and time and go...

My wife and I bought a washer, different model showed up when delivered. The washer broke the same night. They've repaired it 3 times and always ends ups breaking again. The noise this washer makes can be heard by my neighbors. Plus since we paid cash he tricked us and dated the receipt a year earlier. We bought it in 2017 but the receipt says 2016, he distracted us with a personal sorry when we did the paper work to end his warranty faster! His pick up guy never show up, when I called he said he records his calls and know they called me to pick it up, when I asked him to play it for me, (because I knew they never called) he said NO! The...