I booked with FotoBar Columbus for my wedding on July 20, 2019. I reserved FotoBar on September 5, 2018 and paid for the full service on February 8, 2019 and received a paid invoice. I discussed the particulars of my event with Esther Dorsey in April/May confirming the event, time of arrival and location; we confirmed FotoBar would arrive at 2 Pm at Gahanna Creekside for set up and be at the event from 5 Pm to 9 pm. The day of the wedding, my wedding coordinator reached out to ensure their arrival time of 2 Pm and they told her they were on their way to set up. After multiple phone calls they did not arrive until 7 pm. My wedding experience was already ruined at this point and messed up my entire mood. When I talked to Esther, she stated she would only give me a 50 percent refund and they would give me free service at a future event. I looked at her in disbelief, and did not want to engage in an argument because it was my wedding day. I told her she should give me full refund and stay at the event for free. She rebutted so I informed my wedding coordinator and a close family friend so they could resolve the situation. At the end she packed up, never took pictures, and sent me my full refund. This is the worst experience of someone’s wedding day, to think you paid over 800 dollars and the company totally forgot about your day like an oversight; I felt like they stole time and memories away from us on our wedding day. I will never do business with FotoBar Columbus and highly recommend and encourage others not to do business with...
Read moreEsther has put together such an amazing experience with The Foto Bar! She provided services for the Yes Columbus Cheers to Success fundraiser, and all the guests loved the photo booth. The glamorous gold backdrop was beautiful, and the equipment was all top notch in gorgeous condition. We loved how the photos could be shared so easily online; it really helped expand the reach of our event! Esther was so easy to work with and interacted with guests seamlessly. I would absolutely work with the...
Read moreWe used the Fotobar for our wedding. They deliver an excellent product and great service at a very reasonable price. Fotobar staff maintained a professional level of communication with us from the time we reached out to them until they closed up shop at our event. If you are looking for something fun takes up very little space for your next event, I would highly recommend...
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