Target — Local services in South Brunswick

Beware of the woman who works at the self-checkout! I purposely avoid using the self-checkout whenever I see her stationed there because she harasses people and talks to them in a very accusatory and demanding way. She was there today, but I unfortunately didn’t notice this at first, so I used the self-checkout thinking she wouldn’t be there to bother me. It was a weekday afternoon, so it was not busy at all. The self-checkout has a rule of 10 items or less which I always abide by. I went to the self-checkout with exactly 10 items. I realized I had forgotten my bag, so I grabbed a bag to purchase one. The lady who works the self-checkout appeared out of nowhere and demanded to know if I had 10 items or less. (All the self-checkouts were open and no one was behind me in line either; I was literally the only person there, so even if I had a full cart of items, it would have held up exactly no one.) However, I told her I had exactly 10 items in my basket because that was the truth. She snottily replied, “Well with the bag, that’s 11” and when I looked at her like she had 4 heads, she looked annoyed at me and said, “But go ahead.” Who counts the bag as part of the 10 items or less rule??? I was only purchasing one because I had forgotten the bag I usually use at home. I have NEVER been able to just purchase my things and leave without having to interact with this person. There was no need to bother me for that. And I have seen her do things like this to other customers, not just me. She makes you feel like you’ve done something wrong when all you’re trying to do is pay for your items and leave. She is always watching people and demands answers to questions she asks in a very accusatory way. She honestly makes me feel so uncomfortable every time I shop there that I am strongly considering just avoiding this...

I normally go to Targets in the Union County and Essex County area. These are terribly maintained. They normally have expired products on shelves and are always out of stock of nearly all the items I need. It's horrible having to drive 4 cities over for a target that has paper plates or even cat litter. I've had to do it for those items multiple times. I happened to be going down south Jersey for an appointment and decided to check out this Target. I don't even know what city it's in but this is an amazing location. It was cleanly, well stocked of everything, and even the bathroom was nice. But nothing tops it like the cash register clerk. I believe his name is Frankie and he was absolutely wonderful. It's not always you find someone so kind and bubbly while checking out. He asked about my pets since I was buying cat litter. We talked about music and movies. He was such a conversationalist. Suddenly checkout was done and I was extremely happy with my visit. He is a gem of customer service. I have worked in CS for 13 years and there are two kinda of people. Those with an inate talent to care and help others. And those just doing a job. He honestly cared and was being very sweet. That's not a person you should lose. Take care of him. Have him train others. He knows how to make people feel heard. That's the customer service every location needs. Find more people like him!! This location was flawless. You need to renovate the other locations though.. I don't even know how to get back here but I might try....

I went to the store to make a purchase for someone else. On my way to the self check out. I saw a book about Elon Musk so I picked the book up to purchase for myself. I made the first purchase, which was for someone else, and I was about to make the second purchase, and then right as I was doing that a manager walks up to me, as if I was about to steal this book and approach me regarding making the purchase of the book. I was profiled, and it was absolutely ridiculous before I could even swipe out my credit card to make the purchase. This woman was accusing me of trying to steal a book without knowing I was making two purchases. If you’re going to have self check out, you’re gonna have to trust me when I self check out and not accuse everybody who does not scan and purchase the way you want them to… if you want me to get in line to explain to a cashier that I’m making two purchases then you need to staff the store...