Rachael Kasie Designs LLC — Local services in South Daytona

This review has been VERY difficult for me to write. I would like to start out by saying my wedding reception at the Lightner Museum was absolutely incredible, a true dream come true and I am extremely grateful. With this being said there were huge errors that occurred on my wedding day. First, I have to say "being busy" should never be an excuse to a bride especially, with the amount of money, time, and effort being put into this day that is a terrible excuse. If someone asked me what my favorite thing in the world is it would be flowers and weddings. From day one I have said I will NOT hire someone who I feel is treating my wedding day like a business. I worked extremely hard to find a team that cared, was present, and was passionate about what they do. Rachel Kasie Designs broke my heart after we put down our first deposit and it is my fault for not speaking up about it. Rachel was sweet in person, but does not give you the time of day. After you pay her, do not expect a concierge experience, she is "too busy." We had our one and only appointment with her at her warehouse (1 hour) she had a table set up that was nothing like I had described so I asked to walk around her warehouse to see if my vision could be found. My now husband and I found beautiful things around her warehouse and in one of her bins we found my favorite "white sparkly princess linen.” Rachel would have never shown this to me, so I am so happy we found it. She had another appointment walk in during ours and I felt like we had so much unfinished business, but she promised we had plenty of time to create my vision and have more meetings. Well over a year of planning went by and she had never made any suggestions to us or said I have blank you might like it. I said 10000 times I do not like greenery and I do not like ivory florals, I don't like any florals that have greenish tints. I explained this in every single email and sent my inspiration wedding bouquets/florals to her so many times. I did not need florals everywhere, but the florals I did have I was very specific about and wanted them to be right and all white., it was critical. Rachel told me this would happen over and over again. If pure white flowers weren't possible, I just wish she would have told me that. My flowers were all greenish/with a yellow tint, I couldn't believe it. It's as if none of them were "ripe." The worst part of it all she never communicated with me about any of the issues, not before or after. I am a very understanding person, I know things happen. But this was one very special day and my florals were so important to me and my heart aches all the time about it. My sister's bouquet was supposed to be bigger (slightly smaller than mine) Rachel claims it was..My photographer was fabulous and edited every single floral in every picture for me without me even asking her to because she knew how wrong they were. My mother's and mother in law's corsages were a joke, they fell apart in 15 minutes, I asked for them to be big and all white, I sent pictures.Rachel did refund me for them though. Moving on to the draping, my sister (MOH) and my husband's brother (Best Man) were to stand on the stage with us for our ceremony. I wanted the draping behind us to be white and sterling, elegant, grand, yet soft. The drapes were to be behind us, placed at a grand height in the Lightner Museum. I have no idea where the disconnect was, but we ended up being in a four pillar draped arbor, all smashed together. To see the most important people in our wedding (Best Man & MOH) they had to hold back these ridiculous drapes. It was terribly sad, no one could see them. All our other vendors deserve a 10/5 they treated us like royalty. I don't understand Rachel's customer service to brides. Very expensive for not having any time for you..It's your day and you deserve to have it right and if it's wrong you should hire someone who cares enough to talk with you about it. My wedding day was a dream come true, but communication and...

I don't think I have the words to express how absolutely GORGEOUS my wedding florals turned out. I initially met with three florists for my St. Augustine wedding at The Lightner Museum. I selected the three whose work I saw on The Lightner's socials resonated with me the most. Of those three, I selected RKD because after our initial meeting, I felt that the proposal she sent me was able to make the most of what I can only assume were vague ramblings from a bride (me) who knows very little about flowers and just kept stating "I want it to look different from all of these other very 'white roses and babies breath' weddings I see." She worked with me on reorganizing the proposal to ensure it was within my budget, and found fantastic ways to reuse arrangements from the ceremony to the reception. She even went along with my last-minute hairbrained idea to reuse some arrangements at our Farewell Brunch the next day, and made sure that we could easily transfer some flowers to the brunch venue. Additionally, she worked with me when I had ideas that didn't quite jive with what she was envisioning, guiding us to a fantastic design choice together, blending my vision with her professional expertise and experience.

I knew the flowers were going to be pretty neat, based on the blooms she included in the initial proposal. She did also explain that flowers can be finnicky, and sometimes substitutions might need to be made. And since a florist can't really make you a "sample" centerpiece (at least without costs I wasn't looking to take on), I just had to trust that she would execute what we had discussed. And that trust paid off ten-fold. When I arrived at the venue on the big day and saw those flowers, I was GOBSMACKED. My jaw hit the floor. Everything was more beautiful than I even could have imagined. It was everything I had in my head and MORE. I said I wanted color - bright reds, pinks, oranges, yellows, purples. Done. I had said I wanted something interesting and different, yet still "wedding." Done. And I'd be lying if I said I'm not still slightly confused that I had THAT much floral for what I paid. There wasn't a bunch of filler greenery. My bouquet was massive, the bridesmaids' bouquets were perfect, even the small arrangements for the cocktail tables and bars seemed more "medium" than small. I'm obviously biased, but I feel like both my ceremony and my reception were among the most gorgeous weddings I've seen at The Lightner over the last year (since I've been stalking their socials), and most of the credit for that goes to Rachael. She designed the coolest ceremony pipe and drape backdrop ever, a beautiful aisle of rose petals and candlelight, and the most gorgeous floral arrangements I've ever seen at any event. It's been a week and a half now as I write this review, and I still look at the photos every day in awe that that...

A year ago, we had the most beautiful wedding that we could've imagined and with beautiful flowers. I have a mixed review here because the flowers that we had came out amazing and they did a great job of turning "some" on what I envisioned into real life. Overall, the service was not the best. From the beginning, we had a meeting and went over all the details and all was perfect. I told them exactly what I wanted and it was said that it can be done. Since I was a covid bride, a couple weeks before the wedding we had multiples guests drop in fear of coming which was totally understandable but it was very difficult working with Rachael Kasie Designs in that situation as we did not need as many chairs as we thought. After many emails, we finally came into an agreement over chairs and additional flower arrangements. On the day of the wedding, I noticed that they were setting up for our ceremony in a completely different location that what we had chosen. Although it could've been a simple mistake because at the beginning of planning we talked about the possibility of another location, my wedding coordinator verified with all my vendors where the official ceremony location was and there was no reason for attitude to be given when told to set up at the correct ceremony location. We also did not encounter friendly staff as they gave me, the bride, my bouquet as well as my bridesmaids. Our sweetheart table floral arrangement was not what we discussed and was not what was in the proposal that was given to us. Although the flowers were nice, it should have been discussed with us about a change because right when we walked into our reception, that was the first thing we noticed since we had pictured and discussed something else. Lastly, after the reception their staff gave us no time to come back and grab all the flowers that we paid for. They stated that they gave some time, but we had done our send off and right when that happened they starting packing everything up including all the flowers that we spent a lot of money on. It should've been addressed to us before they right away picked up or they could have just simply gone to one of the guests to see where I was or my mother or anyone in my family were to let us know to come get the flowers. Overall, there was very poor communication with them. After the wedding, my mother emailed Rachael Kasie Designs to discuss everything and she never heard back from them. Not even an apology or an explanation as to what happened. We had an amazing wedding and I have to say this was the only issue we had and it was very frustrating to deal with as we spent a lot of our budget on their flowers...